CEA in Emergencies

CEA Data

Discover how Community Engagement and Accountability (CEA) uses data to strengthen trust, improve humanitarian responses, and ensure communities are at the heart of decision-making. Learn about tools, best practices, and real-world impact.

Impact Research

This report presents findings from research in Georgia, Guatemala, Guinea, Indonesia, and Malawi on how CEA strategies strengthen health and humanitarian programmes during COVID-19 and other outbreaks such as Ebola and cholera.

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Community Insights

A compilation of reports illustrating how community insights can strengthen trust, improve responses, and place communities at the centre of humanitarian action.

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Community Trust Index

The Community Trust Index is an evidence-based tool to measure and enhance trust between humanitarian organisations and the communities they serve.

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CEA Data Tools

A compilation of tools designed to help you collect and analyse community perspectives, ensuring humanitarian responses are informed by local voices.

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1 April 2022

Using surveys to hear community views in the COVID-19 response – Experience from Kazakhstan, South Caucasus, and Turkey

Type:

Case Study

Organization:

IFRC

These case studies seek to illustrate some of the approaches National Societies have adopted to implementing surveys during COVID-19, paying attention to their various contexts, the benefits and limitations they…

  • Assessments and surveys
  • Central Asia
  • COVID-19
  • KAP

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23 March 2022

COVID-19: Community perceptions in Malaysia

Type:

Report

Organization:

IFRC, Malaysian Red Crescent, WHO

This report analyses community perceptions of COVID-19 in Malaysia to understand the communities’ knowledge, questions and communication preferences around COVID-19 and COVID-19 vaccines. The report is split in to different…

  • Assessments and surveys
  • COVID-19
  • Malay
  • Misinformation/ rumours

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16 March 2022

COVID 19 Perception survey: Charles Town Maroons, Portland

Type:

Report

Organization:

Jamaica Red Cross

The Jamaica Red Cross implemented a survey with community members to learn about their experiences and perceptions about COVID-19 and vaccines. This report summarises its findings and offers practical recommendations.…

  • Assessments and surveys
  • COVID-19
  • Elderly
  • Indigenous populations

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15 March 2022

Summary of COVID-19 in the Americas: Listening to the most vulnerable

Type:

Report

Organization:

IFRC

This is the short version of the COVID-19 in the Americas research. This summary contains the essential key findings and offers hands-on recommendations around four main areas: the impact of…

  • Assessments and surveys
  • COVID-19
  • Indigenous populations
  • Migrants

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15 March 2022

COVID-19 in the Americas: Listening to the most vulnerable

Type:

Report

Organization:

IFRC

This research from the IFRC brings the voices and experiences of vulnerable people and communities from nine countries, including migrants, refugees, indigenous populations and host communities, in in Latin America…

  • Assessments and surveys
  • Indigenous populations
  • Migrants
  • Perception Survey

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15 March 2022

The impact of COVID-19 on vulnerable populations: A perception study in Brazil

Type:

Report

Organization:

Brazilian Red Cross

The Brazilian Red Cross implemented a survey with vulnerable community members to learn about their experiences and perceptions about COVID-19 and vaccines. This report summaries its findings and offers practical…

  • Assessments and surveys
  • COVID-19
  • Elderly
  • Migrants

Read more