Case studies

Case studies are a great way to share good practices, learnings, and solutions. These studies can provide inspiration and advice for those working in similar contexts and are a great way to spotlight the work of National Societies. Browse case studies geographically below or explore all case studies thematically using the search function. You can also submit your own case studies to be added to the CEA Hub by using the template at the bottom of the page and emailing your case study to lselby@redcross.org.uk.

Discover our latest case studies

25 September 2023

Eswatini Drought FbF: Validating Early Actions with Community Members

This case study captures learnings from an Early Action Protocol (EAP) validation exercise which was carried out by…

18 September 2023

Community Engagement and Accountability Impact Research: Guatemala Case Study (Spanish)

This case study was conducted as part of ​research​​​ commissioned by the IFRC o​n​​​ the impact of community…

30 August 2023

Self assessment and action planning toward CEA minimum commitments, Netherlands RC

A case study documenting a comprehensive self-assessment carried out by The Netherlands Red Cross across its Domestic Department…

22 August 2023

Community Engagement and Accountability Impact Research: Indonesia Case Study

This case study was conducted as part of ​research​​​ commissioned by the IFRC o​n​​​ the impact of community…

Write your own case study

1 April 2020

CEA case study template

An IFRC template document for a Community Engagement and Accountability (CEA) case study. This document provides you with the layout, headings and prompts needed to produce your own CEA study.

29 June 2019

CEA in cash transfer programming: A best practice example from Madagascar

Type:

Case Study

Organization:

IFRC

An IFRC guide: ‘Community Engagement and Accountability in Cash Transfer Programming: A Best Practice Example from Madagascar’, which details how CEA was integrated into a cash-based intervention programme in Madagascar.

  • Africa
  • CEA and Cash
  • Madagascar

29 June 2019

Service review and development – IL Gofal Service

Type:

Case Study

Organization:

British Red Cross

A co-production case study from the British Red Cross detailing how service users were involved in the review and development of an independent living (IL) service in Wales (Gofal).

  • Case study
  • Community feedback
  • Feedback
  • CEA and Migration

29 June 2019

Peer research – Glasgow

Type:

Case Study

Organization:

British Red Cross

A co-production case study produced by the British Red Cross looking at how asylum-seekers in Scotland can act as peer researchers.

  • Asylum seekers
  • Co-production
  • CEA and Migration

29 June 2019

AVAIL project: Co-design of the UK asylum process course, Glasgow

Type:

Case Study

Organization:

British Red Cross

A co-production case study produced by the British Red Cross as part of the AVAIL project, which looks at the involvement of people with lived experience in the co-design of…

  • Asylum seekers
  • AVAIL
  • Co-production
  • Communication

29 June 2019

Our service user forum for the tenancy support service in Swansea

Type:

Case Study

Organization:

British Red Cross

A co-production case study produced by the British Red Cross about the benefits of involving service users in a range of decision making processes, as part of a client-centred Independent…

  • Asylum seekers
  • Co-production
  • Communication
  • CEA and Migration

29 June 2019

Involving people with lived experience in training for British Red Cross staff or volunteers

Type:

Case Study

Organization:

British Red Cross

A co-production case study produced by the British Red Cross about the benefits of ‘Involving people with lived experience in training for Red Cross staff or volunteers’, so service users…

  • Co-production
  • Communication
  • Feedback
  • Participation

29 June 2019

Co-production case study refugee support in Derby

Type:

Case Study

Organization:

British Red Cross

A co-production case study produced by the British Red Cross in Derby, outlining its approach to evaluating integration services for refugees and asylum-seekers.

  • Asylum seekers
  • Co-production
  • Information as aid
  • CEA and Migration

29 June 2019

Innovation and co-production case study

Type:

Case Study

Organization:

British Red Cross

A co-production case study produced by the British Red Cross as part of the AVAIL project, which works towards integrating refugees and asylum seekers through participatory, peer and community approaches.

  • Asylum seekers
  • Co-production
  • Information as aid
  • CEA and Migration

29 June 2019

Engaging communities in Tanzania: case study

Type:

Case Study

Organization:

IFRC

A case study detailing the Community Engagement and Accountability programme adopted by the Tanzania Red Cross Society. CEA activities include feedback mechanisms, mobile cinema and radio among other approaches.

  • Engagement
  • Feedback
  • Participation

16 June 2019

CEA in cash transfer programming – Madagascar case study

Type:

Case Study

Organization:

IFRC

A case study from the Madagascan Red Cross Society documenting six best practice examples of community engagement and accountability in cash transfer programming.

  • CEA and Cash

16 June 2019

CEA in ebola preparedness operational case study in West Africa

Type:

Case Study

Organization:

Madagscar Red Cross

A case study from the International Federation of Red Cross and Red Crescent Societies detailing CEA best practices and lessons learned, for the prevention of Ebola in West Africa.

  • Case study
  • CEA and Cash
  • Ebola

16 June 2019

Accountability to communities pilot review

Type:

Case Study

An operational case study from the Kenya Red Cross on the ‘Mainstreaming of Accountability to Communities’.

  • Accountability
  • Mainstreaming

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