Case studies

Case studies are a great way to share good practices, learnings, and solutions. These studies can provide inspiration and advice for those working in similar contexts and are a great way to spotlight the work of National Societies. Browse case studies geographically below or explore all case studies thematically using the search function. You can also submit your own case studies to be added to the CEA Hub by using the template at the bottom of the page and emailing your case study to lselby@redcross.org.uk.

Global Map of CEA Case Studies 

Explore our new map of CEA case studies from around the world. Click on locations to see how Red Cross Red Crescent National Societies are fostering community participation, open and honest communication, and responsive feedback mechanisms in their programmes.

If you’d like to add a case study to the map, please email lselby@redcross.org.uk

Discover our latest case studies

27 August 2024

Internal Lassa Fever Awareness Campaign: a Realistic Community Engagement Approach

A story from the Nigerian Red Cross Society on the effectiveness of CEA in a public health campaign.

19 June 2024

CEA capitalisation workshop in Mali

As the workshop title suggests, the Malian Red Cross (MRC) aims to integrate learning from experiences into all…

19 June 2024

Bridging hope and resilience: How CEA is transforming drought-affected communities in Jigawa State

The Community Engagement and Accountability (CEA) team conducted research in drought-affected Jigawa State, involving focus groups and interviews…

10 April 2024

Building Trust During COVID-19 in Humanitarian Settings: Video

This video case study from the Red Crescent Society of Kyrgyzstan shows their experiences in the Building Trust…

Write your own case study

1 April 2020

CEA case study template

An IFRC template document for a Community Engagement and Accountability (CEA) case study. This document provides you with the layout, headings and prompts needed to produce your own CEA study.

16 August 2022

Case Study Guidance

This guidance document is designed to help humanitarian practitioners create and share detailed case studies. It provides comprehensive instructions on selecting topics, structuring case studies, including key characters, and conducting…

30 March 2020

Building resilience through community participation

Type:

Case Study

Organization:

Turkish Red Crescent

This case study explores how advisory committees at Turkish Red Crescent Society community centres are being used to ensure that services remain relevant to people’s needs and that communities can…

  • Advisory committees
  • Community
  • Feedback

30 March 2020

Ebola champion leads prevention efforts to protect her community

Type:

Case Study

Organization:

IFRC, Uganda Red Cross

A case study produced by the IFRC and the Ugandan Red Cross, on how one woman and her family are mobilising communities to prepare for and prevent outbreaks of the…

  • Ebola
  • Risk Communication

30 March 2020

Integrating CEA at the Ethiopian Red Cross Society

Type:

Case Study

Organization:

Canadian Red Cross, Ethiopian Red Cross

A Case Study produced by the Canadian Red Cross and the Ethiopian Red Cross, outlining the impact of integrating Community Engagement and Accountability (CEA) into Ethiopian Red Cross Society activities.

  • Accountability

3 July 2019

Typhoon Bopha – communicating to save lives

Type:

Case Study

Organization:

IFRC

An IFRC Case Study on Typhoon Bopha, which hit Mindanao Island in the Philippines in December 2012. It details the Red Cross response to the disaster, and the channels of…

  • Communication
  • Extreme weather
  • Response
  • Typhoon

3 July 2019

Community Engagement and Accountability Minimum Standards: formulation and integration into the work of the Myanmar Red Cross

Type:

Case Study

Organization:

Myanmar Red Cross

An IFRC case study on ‘Community Engagement and Accountability Minimum Standards: Formulation and Integration into the Work of the Myanmar Red Cross’. It details the standards and tools used to…

  • Accountability
  • Good practice

3 July 2019

Case study: the role of beneficiary communications in building resilience

Type:

Case Study

Organization:

Indonesian Red Cross

An IFRC case study on ‘The Role of Beneficiary Communication in Building Resilience’. It details the work of the Indonesian Red Cross in Sumatra and includes recommendations for programmatic and…

  • Community
  • Information
  • Resilience

3 July 2019

Case study: malaria prevention through social media

Type:

Case Study

Organization:

IFRC

An IFRC case study about ‘Malaria Prevention Through Social Media’. It details the use of social media, mobile and web-based technologies to improve communication with affected communities in the Asia…

  • Africa
  • Communication
  • Disease
  • CEA and Health

3 July 2019

Our commitments to: accountability to beneficiaries and the communities where we work

Type:

Case Study

Organization:

IFRC

An IFRC case study on, ‘Integrating Community Engagement and Accountability into Disaster Risk Reduction Activities if the Maternal, Newborn and Child Healthcare Programme in Rural Myanmar’.

  • Case study
  • Disaster reduction

3 July 2019

Communicating with beneficiaries: a two-way dialogue

Type:

Case Study

Organization:

IFRC

An IFRC case study on ‘Communicating with Beneficiaries: a Two-Way Dialogue’, a beneficiary communications programme in Pakistan which uses means such as radio, SMS and face-to-face contact to communicate with…

  • Communication
  • Information
  • Technology

3 July 2019

Community engagement in cash transfer programming

Type:

Case Study

Organization:

IFRC

A case study by the IFRC and Vietnam Red Cross, ‘Community Engagement in Cash Transfer Programming’, which details how CEA was integrated into a disaster response and recovery programme.

  • Case study
  • CEA and Cash

3 July 2019

Embracing social media

Type:

Case Study

Organization:

Indonesian Red Cross, Timor-Leste Red Cross Society

An IFRC case study on ‘Embracing Social Media’ to facilitate peer-to-peer communication between the Timor-Leste Red Cross and Indonesian Red Cross.

  • Communication
  • Information
  • Social media

29 June 2019

Red Cross mobilises 600,000 community members in fight against ebola

Type:

Case Study

Organization:

IFRC

An IFRC case study which documents best practices in Community Engagement and Accountability (CEA) to prevent the spread of Ebola. These include engaging with and mobilising communities to control the…

  • Africa
  • Case study
  • Ebola
  • Epidemics

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