3 July 2023

Sanitary latrines improving hygiene conditions

Type:

Case Study

Organization:

Bangladesh Red Crescent Society, British Red Cross

A case study documenting community feedback captured during focus group discussions with recipients of latrine support to better understand the changes observed in the host communities after they received information…

  • Community feedback
  • Focus group discussion
  • Hygiene

26 June 2023

Chatbots in humanitarian contexts

Type:

Report

Organization:

IFRC, Global Disaster Preparedness Centre, The Engine Room

Since the mid-2010s, chatbots have grown in usage and popularity across the humanitarian sector. While this usage has gained traction, there is scarce information on the collective successes, risks, and…

  • AI (Artificial Intelligence)
  • Chatbots

30 May 2023

IFRC Global CEA Strategy

Type:

Strategy document

Organization:

IFRC

IFRC’s Global Community Engagement and Accountability Strategy 2023-2025 sets out the goal, strategic priorities, and key actions needed to strengthen community engagement and accountability within the IFRC and National Societies,…

  • Institutionalisation
  • Strategy

18 May 2023

DREF Cholera-Monkeypox: Community Feedback Report

Type:

Report

Organization:

Cameroon Red Cross

A community feedback report analysing data collected by Cameroon Red Cross volunteers during the DREF Cholera and Monkeypox Risk Communication and Community Engagement activities.

  • CEA and Health
  • Cholera
  • Community feedback
  • French

18 May 2023

Malawi Red Cross CEA KatiKati Case Study

Type:

Case Study

Organization:

IFRC, Malawi Red Cross

The following case study follows the KatiKati initiative which is an SMS based initiative for collecting community feedback that was piloted in a number of African National Societies, including Malawi…

  • CEA and Health
  • Community feedback
  • COVID-19
  • KatiKati

16 May 2023

Social Listening – Perceptions and Rumours COVID-19, Ecuador (March 2023)

Type:

Report

Organization:

Ecuadorian Red Cross, IFRC

A qualitative analysis of Tweets posted by registered users in Ecuador on: i) Rumours about vaccination and the pandemic; ii) Levels of trust in the actors involved in the response…

  • CEA and Health
  • COVID-19
  • Misinformation/ rumours
  • Social media

11 May 2023

Deploying Risk Communications and Community Engagement (RCCE) approaches for Covid-19 immunisation

Type:

Case Study

Organization:

Collective Service RCCE, DT Global UK, IFRC, UNICEF, WHO

A compendium of Risk Communication Community Engagement (RCCE) case studies produced with DT Global UK and commissioned by UNICEF in support of the Collective Service to highlight the important role…

  • Case study
  • CEA and Health
  • COVID-19
  • RCCE

24 April 2023

Marburg Virus Disease Coding Framework

Type:

Coding framework

Organization:

IFRC

This is an updated feedback coding framework specifically developed for the Marburg Virus Disease (MVD) outbreak.

  • CEA and Health
  • Disease
  • Feedback
  • Marburg Virus Disease

4 April 2023

Community Engagement and Accountability in Evaluation

Type:

Video

Organization:

IFRC

A video on including CEA in programme evaluations. It is essential that people from affected communities are included in the evaluation of humanitarian activities – they are the experts in…

  • Evaluation
  • Video

4 April 2023

Working together: CEA, PGI, and CVA

Type:

Video

Organization:

IFRC

An introductory video to Community Engagement and Accountability (CEA), Protection, Gender and Inclusion (PGI) and Cash and Voucher Assistance (CVA). By recognising people as experts in their own lives, CEA,…

  • CEA and Cash
  • PGI
  • Video

4 April 2023

An Introduction to Community Engagement and Accountability

Type:

Video

Organization:

IFRC

An introductory video to Community Engagement and Accountability (CEA). When responding to humanitarian crises – whether it’s a sudden emergency or a through longer-term programmes – people affected by crisis…

  • Video

29 March 2023

Implementing CEA in accommodation centres for unaccompanied young people

Type:

Case Study

Organization:

Hellenic Red Cross

Over the past five years, Hellenic Red Cross has been institutionalising and integrating CEA across its programmes and services. This case study looks at how CEA approaches have informed their…

  • Asylum seekers
  • CEA and Migration
  • Institutionalisation
  • Migrants