Institutionalisation
It is essential to integrate community engagement and accountability components into all aspects of your work.
This should be treated as a priority at both organisational and operational levels.
The range of case studies and guides on this hub will help you to institutionalise community engagement and accountability where you are.

Search results
2 April 2020
Institutionalising CEA: A case study from the Hellenic Red Cross
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Hellenic Red CrossThis case study illustrates the actions that were taken to institutionalise Community Engagement and Accountability (CEA) – not as a standalone programme but as a cross-cutting approach integrated across Hellenic Red Cross’ domestic activities.
2 April 2020
Movement-wide commitments for CEA
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IFRCA document containing the commitments and minimum actions developed by the International Committee of the Red Cross (ICRC) and the International Federation of Red Cross and Red Crescent Societies (IFRC), in consultation with National Red Cross and Red Crescent Societies (National Societies) as an annex to the 2019 Council of Delegates resolution “Movement-wide Commitments for Community Engagement and Accountability”.
2 April 2020
All the evidence we need
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IFRCThis report, produced by the IFRC in partnership with CDA Collaborative Learning (CDA), investigates the practical experience of Red Cross Red Crescent Movement members to institutionalize community engagement approaches across their programmes and operations.
2 April 2020
Working with communities: a toolbox
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IFRCThis toolbox is designed to provide quick and easy access for managers to a range of tools at each stage of a project or programme that seeks the engagement and participation of a local community.
1 April 2020
Key Lessons from the ARCI Project
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IFRCThis report reflects on the lessons learnt during the Action of Red Cross for Integration of relocated and resettled persons (ARCI) project. View the 'ARCI: Lessons from Relocation and Resettlement' report to find out more about the ARCI project: https://media.ifrc.org/ifrc/document/arci-lessons-relocation-resettlement/
1 April 2020
CEA policy template
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IFRCThis template can be used when applying a community engagement approach to the development of a policy.
30 March 2020
Integrating CEA at the Ethiopian Red Cross Society
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Canadian Red CrossA Case Study produced by the Canadian Red Cross and the Ethiopian Red Cross, outlining the impact of integrating Community Engagement and Accountability (CEA) into Ethiopian Red Cross Society activities.
26 March 2020
Community Engagement and Accountability: A learning review from Nepal
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British Red CrossA learning review of the Community Engagement and Accountability (CEA) activities implemented in Nepal by the NRCS, with support from BRC, between 2014 – 2018
3 July 2019
Beneficiary communication and accountability: a responsibility, not a choice
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IFRCAn IFRC report on Beneficiary Communication and Accountability, which details the lessons learned and recommendations from Indonesia, Haiti and Pakistan. It includes definitions and recommendations for best practice.
3 July 2019
Community Engagement and Accountability Minimum Standards: formulation and integration into the work of the Myanmar Red Cross
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Myanmar Red CrossAn IFRC case study on ‘Community Engagement and Accountability Minimum Standards: Formulation and Integration into the Work of the Myanmar Red Cross’. It details the standards and tools used to ensure good CEA practice.
3 July 2019
Case study: the role of beneficiary communications in building resilience
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Indonesian Red CrossAn IFRC case study on ‘The Role of Beneficiary Communication in Building Resilience’. It details the work of the Indonesian Red Cross in Sumatra and includes recommendations for programmatic and institutional change.
3 July 2019
Monitoring and evaluation for BCC: ensuring our BCC interventions are on track
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IFRCAn IFRC Powerpoint presentation about how to monitor and evaluate a Behaviour Change Communication strategy, in order to see whether it is effective and make necessary changes.
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