Institutionalisation
Institutionalising CEA means making it part of the organisation’s DNA, or business as usual. It means integrating community engagement into strategies, policies, plans and ways of working until it becomes a predictable, systematic part of every activity, at every stage of the programme or disaster response cycle. To achieve this, an organisation needs to make strengthening accountability to communities an organisational priority, with adequate funding, staff time and leadership support. The range of case studies and guides on this hub will help you to institutionalise CEA in your own context.
Minimum actions and guidance to institutionalise CEA
To effectively institutionalise CEA, organisations need to take deliberate, practical steps that embed community engagement and accountability into everyday operations. The minimum actions and guidance outlined below provide a clear framework to help you do this. For more detailed guidance on each of the actions, visit the Institutionalisation chapter in the CEA Guide.
Strengthen CEA understanding and capacity at all levels in an organisation
Allocate resources, including funding and staff, to strengthen and institutionalise CEA
Integrate CEA into organisational strategies, values, plans, policies, and tools
Establish a community feedback mechanism for the organisation, with processes for managing sensitive complaints
Discover National Society CEA Institutionalisation Journeys
29 June 2019
Engaging communities in Tanzania: case study
Type:
Case StudyOrganization:
Tanzania Red Cross SocietyA case study detailing the Community Engagement and Accountability programme adopted by the Tanzania Red Cross Society. CEA activities include feedback mechanisms, mobile cinema and radio among other approaches.
19 June 2019
The case for complimentarity
Type:
ReportOrganization:
British Red Cross, ICRCReport from an IFRC ‘Case for Complementarity’ event, held in Feb 2019, which explored localisation in contemporary humanitarian action. Includes The Case For Complementarity Report and video.
17 June 2019
CEA in Greece Powerpoint presentation
Type:
Training MaterialOrganization:
IFRCA presentation from the IFRC’s Budapest CEA workshop, held in March 2017. It provides a summary of the CEA programmes taking place in Greece at the time.
17 June 2019
WASH accountability handbook
Type:
PublicationOrganization:
WASH ClusterA handbook produced by the WASH (Water, Sanitation, Hygiene) Cluster containing materials and resources which can be used to promote accountability to affected populations in WASH programming.
16 June 2019
Accountability to communities pilot review
Type:
Case StudyOrganization:
CDA Collaborative, IFRC, Kenya Red CrossAn operational case study from the Kenya Red Cross on the ‘Mainstreaming of Accountability to Communities’.
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