Institutionalisation
Institutionalising CEA means making it part of the organisation’s DNA, or business as usual. It means integrating community engagement into strategies, policies, plans and ways of working until it becomes a predictable, systematic part of every activity, at every stage of the programme or disaster response cycle. To achieve this, an organisation needs to make strengthening accountability to communities an organisational priority, with adequate funding, staff time and leadership support. The range of case studies and guides on this hub will help you to institutionalise CEA in your own context.
Minimum actions and guidance to institutionalise CEA
To effectively institutionalise CEA, organisations need to take deliberate, practical steps that embed community engagement and accountability into everyday operations. The minimum actions and guidance outlined below provide a clear framework to help you do this. For more detailed guidance on each of the actions, visit the Institutionalisation chapter in the CEA Guide.
Strengthen CEA understanding and capacity at all levels in an organisation
Allocate resources, including funding and staff, to strengthen and institutionalise CEA
Integrate CEA into organisational strategies, values, plans, policies, and tools
Establish a community feedback mechanism for the organisation, with processes for managing sensitive complaints
Discover National Society CEA Institutionalisation Journeys
2 July 2019
Communication for Development (C4D): Global progress and country-level highlights across programme areas
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ReportOrganization:
UNICEFA report from UNICEF presenting the organisation’s C4D (Communication for Development) framework, guiding principles and the strategic context for its implementation.
2 July 2019
Listen, Learn, Act e-training
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Training MaterialOrganization:
Ground TruthThis ‘Listen, Learn, Act’ online training from Fabo.org covers methodology for monitoring quality and accountability to affected people, using performance measures including Sphere and the Core Humanitarian Standard.
2 July 2019
Protecting people in locally led disasters
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ReportOrganization:
Australian Red Cross, Humanitarian Advisory GroupA report produced by the Australian Red Cross entitled ‘Protecting People in Locally Led Disaster Response’. It looks at the protection challenges and opportunities in locally led crisis response.
2 July 2019
CEA checklist for Somali Red Crescent Society
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ToolOrganization:
Somali Red Crescent SocietyA Community Engagement and Accountability checklist which is intended as guidance for SRCS branches in Somaliland and Puntland, which provides a systematic checklist of actions in relation to CEA activities.
1 July 2019
Youth and migration in Europe
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Training MaterialOrganization:
IFRCA powerpoint presentation about the IFRC’s European Youth Network. It details the youth work of the various national societies and the challenges they face.
1 July 2019
CEA infographic: minimum community engagement and accountability actions
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InfographicOrganization:
IFRCAn IFRC infographic about the minimum community engagement and accountability actions within the project cycle.
1 July 2019
CEA infographic: the four components of CEA
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InfographicOrganization:
IFRCAn infographic produced by the IFRC which outlines the 4 components of CEA: participation and feedback, information as aid, behaviour and social change communication, and evidence-based advocacy.
1 July 2019
CEA infographic: resilient communities
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InfographicOrganization:
IFRCAn IFRC infographic which shows how CEA contributes to the creation of more resilient communities.
1 July 2019
UNICEF guide to strategic communication for behaviour and social change
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ToolOrganization:
UNICEFA communication strategy produced by UNICEF to promote behavioural and social change in South Asia.
29 June 2019
Community Engagement and Accountability: Good practices from around the world
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PublicationOrganization:
IFRCAn IFRC booklet on ‘Community Engagement and Accountability: Good Practices from Around the World’. It features some of the IFRC’s emergency and long-term community engagement and accountability initiatives.
29 June 2019
Myanmar Red Cross (MRCS): Community Engagement and Accountability Minimum Standards and Key Actions
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ReportOrganization:
Myanmar Red CrossA report detailing the Myanmar Red Cross Society’s Community Engagement and Accountability Minimum Standards, Commitments and Actions. It includes organisational and operational commitments, monitoring and evaluation.
29 June 2019
Kenya Red Cross mainstreaming of accountability to communities: an operational case study
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Case StudyOrganization:
IFRC, Kenya Red CrossAn IFRC and Kenya Red Cross case study, carried out by CDA Collaborative Learning, investigating how the National Society mainstreamed accountability to communities over a two year period, including establishing…
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