Institutionalisation

It is essential to integrate community engagement and accountability components into all aspects of your work. This should be treated as a priority at both organisational and operational levels.The range of case studies and guides on this hub will help you to institutionalise community engagement and accountability where you are.

Key resources

30 May 2023

IFRC Global CEA Strategy

IFRC’s Global Community Engagement and Accountability Strategy 2023-2025 sets out the goal, strategic priorities, and key actions needed…

3 May 2022

CEA commitments and minimum actions infographic

An infographic showing the commitments and minimum actions developed by the ICRC and the IFRC, in consultation with…

1 April 2020

CEA policy template

This template can be used when applying a community engagement approach to the development of a policy.

1 July 2019

CEA infographic: resilient communities

Type:

Infographic

Organization:

IFRC

An IFRC infographic which shows how CEA contributes to the creation of more resilient communities.

  • Communication
  • Community
  • Information as aid
  • Russian

1 July 2019

UNICEF guide to strategic communication for behaviour and social change

Type:

Tool

Organization:

UNICEF

A communication strategy produced by UNICEF to promote behavioural and social change in South Asia.

  • Behaviour change
  • Communication

29 June 2019

Community Engagement and Accountability: Good practices from around the world

Type:

Publication

Organization:

IFRC

An IFRC booklet on ‘Community Engagement and Accountability: Good Practices from Around the World’. It features some of the IFRC’s emergency and long-term community engagement and accountability initiatives.

  • Accountability
  • Emergencies
  • Good practice

29 June 2019

Kenya Red Cross mainstreaming of accountability to communities: an operational case study

Type:

Case Study

Organization:

IFRC, Kenya Red Cross

An IFRC and Kenya Red Cross case study, carried out by CDA Collaborative Learning, investigating how the National Society mainstreamed accountability to communities over a two year period, including establishing…

  • Accountability
  • Feedback
  • Mainstreaming

29 June 2019

Engaging communities in Tanzania: case study

Type:

Case Study

Organization:

IFRC

A case study detailing the Community Engagement and Accountability programme adopted by the Tanzania Red Cross Society. CEA activities include feedback mechanisms, mobile cinema and radio among other approaches.

  • Engagement
  • Feedback
  • Participation

19 June 2019

The case for complimentarity

Type:

Report

Organization:

British Red Cross, ICRC

Report from an IFRC ‘Case for Complementarity’ event, held in Feb 2019, which explored localisation in contemporary humanitarian action. Includes The Case For Complementarity Report and video.

  • Conflict
  • Emergencies
  • Localisation

17 June 2019

CEA in Greece Powerpoint presentation

Type:

Training Material

Organization:

IFRC

A presentation from the IFRC’s Budapest CEA workshop, held in March 2017. It provides a summary of the CEA programmes taking place in Greece at the time.

  • Displacement
  • Information as aid
  • Migrants
  • CEA and Migration

17 June 2019

WASH accountability handbook

Type:

Publication

Organization:

WASH Cluster

A handbook produced by the WASH (Water, Sanitation, Hygiene) Cluster containing materials and resources which can be used to promote accountability to affected populations in WASH programming.

  • Accountability
  • CEA and WASH

16 June 2019

Accountability to communities pilot review

Type:

Case Study

An operational case study from the Kenya Red Cross on the ‘Mainstreaming of Accountability to Communities’.

  • Accountability
  • Mainstreaming