Institutionalisation

It is essential to integrate community engagement and accountability components into all aspects of your work. This should be treated as a priority at both organisational and operational levels.The range of case studies and guides on this hub will help you to institutionalise community engagement and accountability where you are.

Key resources

30 May 2023

IFRC Global CEA Strategy

IFRC’s Global Community Engagement and Accountability Strategy 2023-2025 sets out the goal, strategic priorities, and key actions needed…

3 May 2022

CEA commitments and minimum actions infographic

An infographic showing the commitments and minimum actions developed by the ICRC and the IFRC, in consultation with…

1 April 2020

CEA policy template

This template can be used when applying a community engagement approach to the development of a policy.

4 January 2022

Tanzanian Red Cross CEA guide

Type:

Guide

Organization:

Tanzania Red Cross Society

This guide is written for Tanzanian Red Cross National Society staff and volunteers involved in delivering programmes and operations. It is designed to provide the National Society with a common…

  • Institutionalisation
  • Tanzania

2 April 2020

Institutionalising CEA: A case study from the Hellenic Red Cross

Type:

Case Study

Organization:

Hellenic Red Cross

This case study illustrates the actions that were taken to institutionalise Community Engagement and Accountability (CEA) – not as a standalone programme but as a cross-cutting approach integrated across Hellenic…

  • Case study
  • Institutionalisation
  • Migrants
  • Refugees

2 April 2020

Movement-wide commitments for CEA

Type:

Document

Organization:

IFRC

A document containing the commitments and minimum actions developed by the International Committee of the Red Cross (ICRC) and the International Federation of Red Cross and Red Crescent Societies (IFRC),…

  • Arabic
  • Commitments
  • French
  • Spanish

2 April 2020

All the evidence we need

Type:

Report

Organization:

IFRC

This report, produced by the IFRC in partnership with CDA Collaborative Learning (CDA), investigates the practical experience of Red Cross Red Crescent Movement members to institutionalize community engagement approaches across…

  • Accountability
  • Engagement

2 April 2020

Working with communities: a toolbox

Type:

Tool

Organization:

IFRC

This toolbox is designed to provide quick and easy access for managers to a range of tools at each stage of a project or programme that seeks the engagement and…

  • Disaster
  • CEA and Health
  • Tools

1 April 2020

Key Lessons from the ARCI Project

Type:

Report

Organization:

IFRC

This report reflects on the lessons learnt during the Action of Red Cross for Integration of relocated and resettled persons (ARCI) project. View the ‘ARCI: Lessons from Relocation and Resettlement’…

  • Displacement
  • Refugees
  • Resettlement

1 April 2020

CEA policy template

Type:

Template

Organization:

IFRC

This template can be used when applying a community engagement approach to the development of a policy.

  • Accountability
  • Community
  • French
  • Policy

30 March 2020

Integrating CEA at the Ethiopian Red Cross Society

Type:

Case Study

Organization:

Canadian Red Cross, Ethiopian Red Cross

A Case Study produced by the Canadian Red Cross and the Ethiopian Red Cross, outlining the impact of integrating Community Engagement and Accountability (CEA) into Ethiopian Red Cross Society activities.

  • Accountability

26 March 2020

Community Engagement and Accountability: A learning review from Nepal

Type:

Report

Organization:

British Red Cross

A learning review of the Community Engagement and Accountability (CEA) activities implemented in Nepal by the NRCS, with support from BRC, between 2014 – 2018

  • Disaster
  • Earthquakes

3 July 2019

Beneficiary communication and accountability: a responsibility, not a choice

Type:

Report

Organization:

IFRC

An IFRC report on Beneficiary Communication and Accountability, which details the lessons learned and recommendations from Indonesia, Haiti and Pakistan. It includes definitions and recommendations for best practice.

  • Communication
  • Good practice
  • Information

3 July 2019

Community Engagement and Accountability Minimum Standards: formulation and integration into the work of the Myanmar Red Cross

Type:

Case Study

Organization:

Myanmar Red Cross

An IFRC case study on ‘Community Engagement and Accountability Minimum Standards: Formulation and Integration into the Work of the Myanmar Red Cross’. It details the standards and tools used to…

  • Accountability
  • Good practice

3 July 2019

Case study: the role of beneficiary communications in building resilience

Type:

Case Study

Organization:

Indonesian Red Cross

An IFRC case study on ‘The Role of Beneficiary Communication in Building Resilience’. It details the work of the Indonesian Red Cross in Sumatra and includes recommendations for programmatic and…

  • Community
  • Information
  • Resilience