Assessments and surveys
CEA is an essential part of any assessment process. By actively involving communities, you can uncover valuable insights, perspectives, and local knowledge that may not be available through traditional data sources. Engagement also helps build trust, strengthens transparency, and ensures that the assessment reflects the lived experiences and priorities of the people it affects. This section provides practical tools and resources to support you to carry out assessments and surveys with community members.
Key resources
2 July 2019
Communication needs assessment toolkit
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ToolkitOrganization:
CDA CollaborativeA suite of tools, developed by CDAC Network and ACAPS, that provide guidance for humanitarian responders to assess and determine how to enhance communication with communities at different stages of…
29 June 2019
Monitoring Perceptions of People Served by the Red Cross in Austria: a case study by IFRC
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Case StudyOrganization:
IFRCAn IFRC case study on ‘Monitoring Perceptions of People Served by the Red Cross in Austria and Their Field Staff’. https://groundtruthsolutions.org/.
29 June 2019
Tracking Migrant Perception in Italy: a case study by IFRC
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Case StudyOrganization:
IFRCAn IFRC case study produced by Ground Truth on ‘Tracking Migrant Perceptions in Italy’, which includes perception surveys. More resources are available on the Ground Truth website: https://groundtruthsolutions.org/.
27 June 2019
Information needs assessment: Cox’s Bazar – Bangladesh
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InternewsAn Information Needs Assessment carried out by Internews in Bangladesh, to determine the information needs of displaced communities. Additional resources are available on the Internews website: https://internews.org/.
27 June 2019
Information needs assessment: Mali
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InternewsAn Information Needs Assessment carried out by Internews in Gao, Mali, to determine the information needs of displaced communities. Additional resources are available on the Internews website: https://internews.org/.
27 June 2019
Information needs assessment, Niger
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ToolOrganization:
InternewsAn Information Needs Assessment carried out by Internews in Agadez, Niger, to determine the information needs of displaced communities. Additional resources are available on the Internews website: https://internews.org/.
27 June 2019
Mapping information ecosystems to support resilience
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InfographicOrganization:
InternewsAn Internews infographic about ‘Mapping Information Ecosystems to Support Resilience’, which can be used to build an understanding of how information flows in your context.
19 June 2019
Seychelles Flood: Beneficiary Satisfaction Survey
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IFRCA final report from the IFRC on the beneficiary satisfaction survey carried out following the Seychelles Floods in 2013.
19 June 2019
Satisfaction questionnaire template
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IFRCAn example satisfaction questionnaire template from the IFRC, which can be used as part of a satisfaction survey or in a focus group discussion.
19 June 2019
Post distribution monitoring: Myanmar Flood Response 2015: relief distributions
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IFRCA post distribution monitoring (PDM) questionnaire about the IFRC’s response to the Myanmar floods in 2015. This satisfaction survey gives citizens the chance to report on the support provided by…
17 June 2019
Information channels and information needs assessment template
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TemplateOrganization:
IFRCAn information needs assessment/communications survey produced by the British Red Cross to gather information from affected communities about their communication channel options. This can be used to inform practice.
17 June 2019
Community profile questions
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IFRCA series of example community profile questions which can be used to survey the community’s socio-economic characteristics, lifestyle and media consumption habits.
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