Assessments and surveys
Community engagement and accountability is an important component of any assessment, as it helps to capture vital information that may not be available from other sources. Use these tools and resources to make sure that your assessment is transparent and captures the views and opinions of communities you work with.
Key resources
2 July 2019
Communication needs assessment toolkit
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CDA CollaborativeA suite of tools, developed by CDAC Network and ACAPS, that provide guidance for humanitarian responders to assess and determine how to enhance communication with communities at different stages of…
2 July 2019
Listen, Learn, Act e-training
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Training MaterialOrganization:
Ground TruthThis ‘Listen, Learn, Act’ online training from Fabo.org covers methodology for monitoring quality and accountability to affected people, using performance measures including Sphere and the Core Humanitarian Standard.
29 June 2019
Monitoring Perceptions of People Served by the Red Cross in Austria: a case study by IFRC
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IFRCAn IFRC case study on ‘Monitoring Perceptions of People Served by the Red Cross in Austria and Their Field Staff’. https://groundtruthsolutions.org/.
29 June 2019
Tracking Migrant Perception in Italy: a case study by IFRC
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IFRCAn IFRC case study produced by Ground Truth on ‘Tracking Migrant Perceptions in Italy’, which includes perception surveys. More resources are available on the Ground Truth website: https://groundtruthsolutions.org/.
27 June 2019
Information needs assessment: Cox’s Bazar – Bangladesh
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InternewsAn Information Needs Assessment carried out by Internews in Bangladesh, to determine the information needs of displaced communities. Additional resources are available on the Internews website: https://internews.org/.
27 June 2019
Information needs assessment: Mali
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InternewsAn Information Needs Assessment carried out by Internews in Gao, Mali, to determine the information needs of displaced communities. Additional resources are available on the Internews website: https://internews.org/.
27 June 2019
Information needs assessment, Niger
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InternewsAn Information Needs Assessment carried out by Internews in Agadez, Niger, to determine the information needs of displaced communities. Additional resources are available on the Internews website: https://internews.org/.
27 June 2019
Mapping information ecosystems to support resilience
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InfographicOrganization:
InternewsAn Internews infographic about ‘Mapping Information Ecosystems to Support Resilience’, which can be used to build an understanding of how information flows in your context.
19 June 2019
Seychelles Flood: Beneficiary Satisfaction Survey
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IFRCA final report from the IFRC on the beneficiary satisfaction survey carried out following the Seychelles Floods in 2013.
19 June 2019
Satisfaction questionnaire template
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IFRCAn example satisfaction questionnaire template from the IFRC, which can be used as part of a satisfaction survey or in a focus group discussion.
19 June 2019
Post distribution monitoring: Myanmar Flood Response 2015: relief distributions
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IFRCA post distribution monitoring (PDM) questionnaire about the IFRC’s response to the Myanmar floods in 2015. This satisfaction survey gives citizens the chance to report on the support provided by…
17 June 2019
Information channels and information needs assessment template
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TemplateOrganization:
IFRCAn information needs assessment/communications survey produced by the British Red Cross to gather information from affected communities about their communication channel options. This can be used to inform practice.
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