IVR telephone information lines
Resource details
Resource type: Tool
Organisation: Sri Lanka Red Cross
Region: Asia-Pacific
Category: Training
Tags: Feedback, Information as aid, Participation, CEA and WASH
Publication year: 2019
Language: English
Description
A manual produced by the Sri Lanka Red Cross society, detailing how the organisation set up a call centre for the Indian Housing project, as part of their Community Engagement and Accountability activities.
