IVR telephone information lines

Resource details

Resource details

Resource type: Tool

Organisation: Sri Lanka Red Cross

Region: Asia-Pacific

Category: Learn and share

Tags: Feedback, Information as aid, Participation, WASH

Publication year: 2019

Language: English

Description

Description

A manual produced by the Sri Lanka Red Cross society, detailing how the organisation set up a call centre for the Indian Housing project, as part of their Community Engagement and Accountability activities.