CEA in Cash and Voucher Assistance supporting people displaced from Ukraine: An Act of Care
Resource details
Resource type: Case Study
Organisation: IFRC, Slovak Red Cross, Red Cross of Montenegro, Bulgarian Red Cross
Region: Europe
Category: Cash, CEA and Cash, Ukraine crisis
Tags: CEA and Cash, Conflict, CVA, Feedback, Ukraine
Publication year: 2024
Language: English
Description
This case study shows how integrating CEA with CVA programmes in Red Cross Red Crescent (RCRC) operations enhanced efficiency and transparency during response to conflict in Ukraine. Insights from Bulgarian, Montenegrin, and Slovakian National Societies and the IFRC highlight the use of digital and traditional systems to meet diverse needs and effective feedback mechanisms for prompt issue resolution.
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