Africa CEA Learning Event: Tips on closing the feedback loop

Resource details

Resource details

Resource type: Video

Organisation: British Red Cross, IFRC, Kenya Red Cross, Malawi Red Cross, Uganda Red Cross

Region: Africa

Category: Complaints and feedback

Tags: Community feedback, Lessons learnt

Publication year: 2024

Language: English

Description

Description

In this video, participants of the Africa CEA Learning Event share tips on how to close the feedback loop, including the importance of disseminating feedback with different team members and ensuring feedback is responded to in a timely manner and followed up with an open discussion.