Africa CEA Learning Event: Tips on closing the feedback loop
Resource details
Resource type: Video
Organisation: British Red Cross, IFRC, Kenya Red Cross, Malawi Red Cross, Uganda Red Cross
Region: Africa
Category: Complaints and feedback
Tags: Community feedback, Lessons learnt
Publication year: 2024
Language: English
Description
In this video, participants of the Africa CEA Learning Event share tips on how to close the feedback loop, including the importance of disseminating feedback with different team members and ensuring feedback is responded to in a timely manner and followed up with an open discussion.