2-way communication

Using trusted, accurate ways of communicating with the local community allows them to receive and share messages.

These resources and tools will help you to develop, plan and deliver messages to communities in the most appropriate ways.

Red Cross volunteers help Ecuadorian migrants to contact their families by offering a free call service with smartphones

Search results

2 April 2020

Pocket guide to communication needs assessments

Resource type:

Tool

Organisation:

CDAC Network

A pocket guide produced by provides guidance on steps humanitarian responders can take to assess and determine how to enhance communication with and among communities at different stages of an emergency.

  • Assessments
  • Communication
  • Media landscape

30 March 2020

SMS checklist for a pre-planned campaign

Resource type:

Tool

Organisation:

IFRC

An SMS checklist to aid in the pre-planning of an SMS campaign. This document was produced for the Sierra Leone Red Cross Society (SLRCS) and can be adapted for your own Community Engagement and Accountability activities.

  • Communication
  • Feedback
  • Information as aid

3 July 2019

Protecting communities: prevention of mosquito-borne diseases

Resource type:

Publication

Organisation:

IFRC

An English-language comic book on ‘Protecting Communities: The Prevention of Mosquito-Borne Diseases’. It is a child-friendly tool which can be used to raise awareness and prevent the spread of mosquito-borne diseases.

  • Disease
  • Epidemics
  • Film

3 July 2019

Zika operation: impact in the Americas

Resource type:

Video

Organisation:

IFRC

An educational video which provides an overview of the IFRC’s zika Operation in the Americas. The IFRC has worked with 12 National Societies to control and prevent zika in the region, reaching 5 million people.

3 July 2019

Community clean up and awareness campaign for zika

Resource type:

Video

Organisation:

IFRC

An educational video about a community cleaning and awareness campaign which was carried out as part of the ongoing regional zika Virus operation in the Americas. by the IFRC and Salvadorean Red Cross.

  • Disease
  • Epidemics
  • Feedback

3 July 2019

Gender and diversity in emergencies – quick and easy steps for accountability to affected people

Resource type:

Infographic

Organisation:

IFRC

An IFRC poster about ‘Gender and Diversity in Emergencies’. It includes steps for ensuring accountability with affected people and covers assessments and monitoring, shelter, and gender-based violence.

  • Gender
  • Gender diversity

3 July 2019

How to organise a Red Cross dissemination session in your community

Resource type:

Training Material

Organisation:

IFRC

An IFRC presentation for volunteers, on ‘How to Organise a Red Cross Dissemination Session in Your Community’, to share information with local people and inform people about the role of the Red Cross.

  • Communication
  • Information

2 July 2019

Talk with migrants, not about them

Resource type:

Video

Organisation:

IFRC

A video which forms part of an awareness campaign by the Norwegian Red Cross, encouraging people to ‘Talk With Migrants, Not About Them’, to reduce xenophobia and eradicate hostile attitudes to migrants.

  • Displacement
  • Migrants
  • Migration

2 July 2019

Game of life: the story of Sharif

Resource type:

Video

Organisation:

IFRC

An IFRC video, ‘Game of life: the story of Sharif’ which tells the story of 15 year-old Sharif, who fled Afghanistan for one of Greece’s island camps. The video draws attention to the people behind the statistics.

  • Displacement
  • Video

2 July 2019

Flyer – Relief package for people affected by Nepal earthquake

Resource type:

Publication

Organisation:

IFRC

An IFRC flyer which provides people with information about the relief package following the Nepal earthquake. It includes information about what the package includes, who it is for and how to obtain it.

  • Earthquake
  • Leaflets and posters

2 July 2019

Frequently asked questions on relief package

Resource type:

Publication

Organisation:

IFRC

This IFRC document provides guidance and answers to Frequently Asked Questions during the Nepal Earthquake. It can also be adapted to other emergency contexts.

  • Earthquake
  • FAQs

2 July 2019

Flyer – Seasonal support to earthquake affected communities

Resource type:

Publication

Organisation:

IFRC

An IFRC flyer featuring information on support following the Nepal earthquake, who was eligible, where and when assistance was provided, and other important information for affected communities.

  • Earthquake
  • Leaflets and posters