CEA in Africa
Explore pages and resources related in Community Engagement and Accountability in the Africa region.
23 February 2026
How a Hotline became a Lifetime: Morocco’s Leap in Community Feedback
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Case StudyOrganization:
IFRC, Moroccan Red Crescent, Netherlands Red CrossThis case study shows how the Moroccan Red Crescent replaced unstructured Excel tracking with a unified digital feedback system during the 2023 earthquake response, integrating a new hotline and face‑to‑face…
6 October 2025
From Feedback to Action: Using Community Data in Burundi
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GuideOrganization:
Burundi Red Cross, Collective Service RCCE, IFRCA step-by-step guide documenting how the Burundi Red Cross is transforming community data into actionable recommendations to improve their programmes.
6 October 2025
Food security community based surveillance mechanism: Lessons Learned from the Sahel Region
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Case StudyOrganization:
British Red Cross, Burkinabe Red Cross Society, Mauritanian Red Crescent, Red Cross of ChadThis case study highlights the experience of three National Societies — Burkina Faso, Mauritania, and Chad — in establishing community-based food security and livelihoods surveillance mechanisms. The document outlines key…
20 August 2025
Institutionalising Community Engagement and Accountability: Red Cross Society of Niger
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VideoOrganization:
IFRC, Red Cross Society of NigerIn this video, Adamou Amadou Tidjani outlines the Red Cross Society of Niger’s efforts to integrate Community Engagement and Accountability (CEA) into its work.
20 August 2025
Setting up a Community Feedback Mechanism: South Sudan Red Cross
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VideoOrganization:
British Red Cross, South Sudan Red CrossIn this video, South Sudan Red Cross’ CEA Coordinator Gala Jane Mogga explores how effective community feedback mechanisms strengthen trust, accountability, and impact. Using the South Sudan Red Cross as…
20 August 2025
Closing the Feedback Loop: IFRC, Zambia
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VideoOrganization:
British Red Cross, IFRCIn this video, IFRC’s CEA Officer Shadreck Munkombwe unpacks the importance of closing the feedback loop—a continuous process of collecting, analysing, and acting on community feedback.
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