2-way communication

Using trusted, accurate ways of communicating with the local community allows them to receive and share messages. These resources and tools will help you to develop, plan and deliver messages to communities in the most appropriate ways.

New

1 April 2025

Ukraine Red Cross: Enquiry and Feedback Analysis 2022-2024

Type:

Report

Organization:

Ukrainian Red Cross Society

Provides detailed analysis of data collected through the Information Center and Feedback Sector since 2022, disaggregated by type, location, sector, age and gender. The report also proposes 12 key recommendations…

  • Accountability
  • Adaptive management
  • Advocacy
  • Data analysis
New

1 April 2025

Ukraine Red Cross CEA Annual Report 2024

Type:

Report

Organization:

Ukrainian Red Cross Society

Provides a summary of CEA activities during the year, highlighting key achievements and challenges, and opportunities for future development.

  • Accountability
  • Advocacy
  • Ukrain
  • Ukraine

31 March 2025

Video: CEA Best Practice in Hellenic Red Cross

Type:

Video

Organization:

Hellenic Red Cross

A short video highlighting the importance of CEA and how it is being implemented by Hellenic Red Cross. Features volunteers and service users sharing their views, as well as HRC…

  • Accountability
  • Advocacy
  • Asylum
  • Asylum seekers

31 March 2025

Suggestion Boxes: Case Study and Guidance from the Hellenic Red Cross

Type:

Case Study

Organization:

Hellenic Red Cross

A case study of the Hellenic Red Cross use of Suggestion Boxes alongside other engagement channels in Accommodation Centres for Unnacommpanied Young People in Greece. Includes tips and guidance for…

  • Accountability
  • Adaptive management
  • Asylum
  • Asylum seekers

31 March 2025

Hungarian Red Cross Community Engagement and Accountability Report July-Dec 2024

Type:

Report

Organization:

Hungarian Red Cross

Summary of CEA activities, achievements and future plans of the Hungarian Red Cross over the second half of 2024, with particular focus on the Society’s feedback mechanisms in work with…

  • Accountability
  • CEA and Cash
  • CEA and Migration
  • Community feedback

2 September 2024

Video Presentation: Community Centre Feedback Mechanism in Türkiye.

Type:

Video

Organization:

Turkish Red Crescent

A short video explaining the feedback mechanism established at Turkish Red Crescent Community Centres.

  • Accountability
  • Adaptive management
  • CEA and Migration
  • Community feedback