Setting up a Community Feedback Mechanism: South Sudan Red Cross
Resource details
Resource type: Video
Organisation: British Red Cross, South Sudan Red Cross
Region: Africa
Category: Complaints and feedback
Tags: Community feedback, Community meetings
Publication year: 2025
Language: English
Description
In this video, South Sudan Red Cross’ CEA Coordinator Gala Jane Mogga explores how effective community feedback mechanisms strengthen trust, accountability, and impact. Using the South Sudan Red Cross as an example, we see how community meetings provide an inclusive and accessible way to gather feedback in rural, low-literacy areas.
