Complaints and Feedback Mechanisms – Closing the feedback loop
Resource details
Resource type: Video
Organisation: Lebanese Red Cross
Region: Middle East and North Africa (MENA)
Category: Complaints and feedback
Tags: Arabic, Feedback, Lebanon
Publication year: 2022
Language: English
Description
In this video, Ibrahim, Lebanese Red Cross PMER Coordinator for the Medico-Social sector, takes us through the process of collecting, analysing and responding to service users’ feedback.
