Closing the Feedback Loop: IFRC, Zambia
Resource details
Resource type: Video
Organisation: British Red Cross, IFRC
Region: Africa
Category: CEA and Health, Complaints and feedback
Tags: CEA and Health, Cholera, Community feedback
Publication year: 2025
Language: English
Description
In this video, IFRC’s CEA Officer Shadreck Munkombwe unpacks the importance of closing the feedback loop—a continuous process of collecting, analysing, and acting on community feedback.
