Mensajes

Es esencial utilizar canales de comunicación precisos y fiables para que las comunidades locales puedan compartir y recibir mensajes.

Estos recursos y herramientas le ayudarán a crear, planificar y transmitir mensajes a las comunidades de la forma más adecuada.

Red Cross volunteers help Ecuadorian migrants to contact their families by offering a free call service with smartphones

Search results

New

30 July 2025

Voices That Matter: Adapting Recovery Through Community Feedback

Type:

Case Study

This story highlights the importance of actively listening to communities and local stakeholders to ensure a more effective and inclusive response. By engaging in dialogue during the planning phase, Nepal National Society was able to adapt its approach based on community priorities, shifting the intervention to adapt to what the community really needs.

  • CEA and Cash
  • CEA and WASH
  • Community consultations
New

22 July 2025

Community Perceptions on Locally Led Adaptation to Climate Change in Malawi

Type:

Report

Organisation:

IFRC

This report explores how communities in Phalombe and Nsanje, Malawi, perceive and respond to climate change. It highlights key knowledge gaps, adaptation challenges, and the role of indigenous knowledge. Based on mixed-methods research, it offers actionable recommendations to strengthen locally led adaptation. Insights aim to inform inclusive, community-centred climate resilience strategies.

  • Climate change
  • Indigenous knowledge
  • Locally-led adaption

1 April 2025

Ukraine Red Cross: Enquiry and Feedback Analysis 2022-2024

Type:

Report

Organisation:

Ukrainian Red Cross Society

Provides detailed analysis of data collected through the Information Center and Feedback Sector since 2022, disaggregated by type, location, sector, age and gender. The report also proposes 12 key recommendations to improve service delivery, address community concerns, and strengthen accountability.

  • Accountability
  • Adaptive management
  • Advocacy

1 April 2025

Ukraine Red Cross CEA Annual Report 2024

Type:

Report

Organisation:

Ukrainian Red Cross Society

Provides a summary of CEA activities during the year, highlighting key achievements and challenges, and opportunities for future development.

  • Accountability
  • Advocacy
  • Ukrain

31 March 2025

Video: CEA Best Practice in Hellenic Red Cross

Type:

Video

Organisation:

Hellenic Red Cross

A short video highlighting the importance of CEA and how it is being implemented by Hellenic Red Cross. Features volunteers and service users sharing their views, as well as HRC staff members,

  • Accountability
  • Advocacy
  • Asylum

31 March 2025

Suggestion Boxes: Case Study and Guidance from the Hellenic Red Cross

Type:

Case Study

Organisation:

Hellenic Red Cross

A case study of the Hellenic Red Cross use of Suggestion Boxes alongside other engagement channels in Accommodation Centres for Unnacommpanied Young People in Greece. Includes tips and guidance for use of Suggestion Boxes generally.

  • Accountability
  • Adaptive management
  • Asylum

31 March 2025

Hungarian Red Cross Community Engagement and Accountability Report July-Dec 2024

Type:

Report

Organisation:

Hungarian Red Cross

Summary of CEA activities, achievements and future plans of the Hungarian Red Cross over the second half of 2024, with particular focus on the Society's feedback mechanisms in work with people displaced from Ukraine.

  • Accountability
  • CEA and Cash
  • CEA and Migration

17 March 2025

Nepal Red Cross: Cash Assistance for Anticipatory Action and Resilience

Type:

Video

Organisation:

Nepal Red Cross

In this video, the Nepal Red Cross Society showcases its shift from traditional cash and voucher assistance (CVA) in emergency response to an Anticipatory Action approach, where CVA plays a crucial role in strengthening community preparedness and resilience.

  • Anticipatory action
  • CEA and Cash
  • Earthquakes

28 January 2025

Viral Hemorrhagic Fevers Question Bank

Type:

Question Bank

Organisation:

Collective Service RCCE

This Question Bank, based on over a decade of research on viral haemorrhagic fevers (VHFs) like Ebola and Marburg, offers adaptable questions to support community-centred responses during outbreaks.

  • CEA and Health
  • Marburg
  • RCCE

20 November 2024

Research about Climate Change in Argentina

Type:

Report

Organisation:

Argentina Red Cross

This report reveals that while the majority of the Argentinian population is concerned about climate change, there is a notable lack of information and awareness about key concepts such as mitigation and adaptation. This emphasises the importance of education and awareness campaigns, the role of humanitarian organisations in providing aid and promoting resilience, and the need for stricter environmental policies.

  • Climate change
  • Extreme weather

12 November 2024

A Journey of Flood Resilience in Albania

Type:

Case Study

Organisation:

Albania Red Cross

The Albanian Red Cross and IFRC joined the Zurich Flood Resilience Alliance to boost flood resilience in Albania, expanding community practices, advocating for policy changes, and reshaping institutional approaches.

  • Climate change
  • Extreme weather
  • Flood

3 November 2024

All About Data: Power BI

Type:

Webinar

Organisation:

IFRC

This second webinar in the All About Data series demystifying the process of working with data, focusses on Power BI and provides participants with an introduction to using the application, and the skills and steps required to set up a basic dashboard.

  • Accountability
  • Coding
  • Complaints