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3 July 2024

This case study shows how integrating CEA with CVA programmes in Red Cross Red Crescent (RCRC) operations enhanced efficiency and transparency during response to conflict in Ukraine. Insights from Bulgarian, Montenegrin, and Slovakian National Societies and the IFRC highlight the use of digital and traditional systems to meet diverse needs and effective feedback mechanisms for prompt issue resolution.

• CEA and Cash
• Conflict
• CVA

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19 June 2024

The Community Engagement and Accountability (CEA) team conducted research in drought-affected Jigawa State, involving focus groups and interviews to understand local perspectives on climate change. Through collaborative workshops and Enhanced Vulnerability and Capacity Assessments, the team gathered crucial insights for planning community-led solutions. The project, named the Locally Led Climate Change Adaptation Project, has empowered and engaged the community, fostering hope and resilience to tackle climate challenges.

• Africa
• Behaviour change
• Capacity building

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20 March 2024

A series of case studies on Papua New Guinea Red Cross' COVID-19 preparedness and response operation, including their work on increasing vaccine awareness and collecting community feedback.

• Case study
• CEA and Health
• Community feedback

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18 March 2024

A review on the extent to which CEA approaches have been mainstreamed in eight BRC-supported CVA programmes across Africa, Asia and MENA.

• Africa
• Asia Pacific
• CEA and Cash

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7 March 2024

A case study documenting how Pakistan Red Crescent Society and NorCross incorporated a complaints and feedback mechanism into their Health and Wash project in Khyber Pakhtunkhwa.

• Community feedback
• Complaints
• COVID-19

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7 March 2024

A series of case studies on Nepal Red Cross Societies (NRCS) COVID-19 preparedness and response operation, including their work on supporting health desks at transit points and reaching vulnerable groups.

• Case study
• CEA and Health
• COVID-19

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5 March 2024

A short case study capturing the impact of Malian Red Cross cash distribution activities as part of the ECHO PPP program and the Zero Hunger Initiative. Available in English and French.

• CEA and Cash
• CVA
• ECHO PPP

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14 February 2024

This case study documents how community engagement and accountability approaches were integrated into the Ukraine Red Cross Society’s (URCS) Prykhystok programme, and the benefits this delivered. The Prykhystok Programme provides financial support to people hosting internally displaced people (IDPs) from occupied or frontline areas in their homes.

• CEA and Cash
• Conflict
• IDPs

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5 February 2024

This case study explores the use of Community Engagement and Accountability (CEA) in the Indonesia Red Cross (PMI) programme cycle, during both emergency and non-emergency contexts.

• Community-led solutions
• Vaccines

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3 October 2023

In Central America, the National Societies of Panama, Guatemala, Honduras and El Salvador are part of an initiative called ECHO PPP, whose objective is to provide a better service to the communities affected by migration, health or any other relevant situation in each country. This video series is designed to get you inspired by the possibilities of Community Engagement and Accountability (CEA). This video is on information as aid.

• ECHO PPP
• Information as aid
• Spanish

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11 September 2023

This checklist provides practical actions you can take within cash and voucher assistance (CVA) interventions to ensure a good level of engagement with communities.

• CEA and Cash
• Checklist
• CVA

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9 August 2023

The first webinar in the series aimed to explore how Community, Engagement and Accountability (CEA) minimum actions and approaches were integrated into CVA within the Red Cross Red Crescent Movement response to the Ukraine crisis.

• CEA and Cash
• Conflict
• Ukraine

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