Mensajes

Es esencial utilizar canales de comunicación precisos y fiables para que las comunidades locales puedan compartir y recibir mensajes.

Estos recursos y herramientas le ayudarán a crear, planificar y transmitir mensajes a las comunidades de la forma más adecuada.

Red Cross volunteers help Ecuadorian migrants to contact their families by offering a free call service with smartphones

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14 February 2024

CEA in Cash and Voucher Assistance: A Best Practice Example from Ukraine

Type:

Case Study

Organisation:

IFRC

This case study documents how community engagement and accountability approaches were integrated into the Ukraine Red Cross Society’s (URCS) Prykhystok programme, and the benefits this delivered. The Prykhystok Programme provides financial support to people hosting internally displaced people (IDPs) from occupied or frontline areas in their homes.

  • CEA and Cash
  • Conflict
  • IDPs
New

5 February 2024

CEA Practices in Program Cycle: Indonesia Red Cross

Type:

Case Study

Organisation:

Indonesian Red Cross

This case study explores the use of Community Engagement and Accountability (CEA) in the Indonesia Red Cross (PMI) programme cycle, during both emergency and non-emergency contexts.

  • Community-led solutions
  • Vaccines

3 October 2023

ECHO Programmatic Alliance Case Studies: Information as Aid

Type:

Video

Organisation:

IFRC

In Central America, the National Societies of Panama, Guatemala, Honduras and El Salvador are part of an initiative called ECHO PPP, whose objective is to provide a better service to the communities affected by migration, health or any other relevant situation in each country. This video series is designed to get you inspired by the possibilities of Community Engagement and Accountability (CEA). This video is on information as aid.

  • ECHO PPP
  • Information as aid
  • Spanish

11 September 2023

CEA in CVA Checklist

Type:

Checklist

Organisation:

IFRC

This checklist provides practical actions you can take within cash and voucher assistance (CVA) interventions to ensure a good level of engagement with communities.

  • CEA and Cash
  • Checklist
  • CVA

9 August 2023

Learning from the Ukraine Crisis Webinar Series: CEA for Remote CVA programming webinar

Type:

Webinar

Organisation:

British Red Cross

The first webinar in the series aimed to explore how Community, Engagement and Accountability (CEA) minimum actions and approaches were integrated into CVA within the Red Cross Red Crescent Movement response to the Ukraine crisis.

  • CEA and Cash
  • Conflict
  • Ukraine

3 July 2023

Youth in Teknaf

Type:

Case Study

Organisation:

Bangladesh Red Crescent Society

This case study documents feedback captured during focus group discussions with targeted communities between the ages of 18-35 to understand the changes to the lives of youths after receiving cash and livelihood assistance.

  • CEA and Cash
  • Community feedback
  • CVA

3 July 2023

Fishermen and fish vendors in Teknaf

Type:

Case Study

Organisation:

Bangladesh Red Crescent Society

This case study explores feedback captured during focus group discussions with targeted communities who are in the fishing industry to understand the changes to their lives after receiving cash assistance.

  • CEA and Cash
  • Community feedback
  • CVA

3 July 2023

Tomtom and rickshaw drivers

Type:

Case Study

Organisation:

Bangladesh Red Crescent Society

A case study documenting feedback captured during focus group discussions with targeted communities who make a living by transporting goods and people to understand the changes to their lives and livelihood after receiving cash assistance and skills development support.

  • Community feedback
  • CVA
  • Focus group discussion

3 July 2023

Small business owners in Teknaf

Type:

Case Study

Organisation:

Bangladesh Red Crescent Society

A case study documenting community feedback gathered during focus group discussions with targeted communities who are running their own small businesses to understand the changes to their lives after receiving cash assistance.

  • Community feedback
  • CVA
  • Focus group discussion

26 June 2023

Chatbots in humanitarian contexts

Type:

Report

Organisation:

IFRC

Since the mid-2010s, chatbots have grown in usage and popularity across the humanitarian sector. While this usage has gained traction, there is scarce information on the collective successes, risks, and trade-offs of this automation. This research addresses this gap, documenting chatbot deployments across the humanitarian sector and exploring the existing uses, benefits, trade-offs and challenges of using chatbots in humanitarian contexts.

  • AI (Artificial Intelligence)
  • Chatbots

4 April 2023

Working together: CEA, PGI, and CVA

Type:

Video

Organisation:

IFRC

An introductory video to Community Engagement and Accountability (CEA), Protection, Gender and Inclusion (PGI) and Cash and Voucher Assistance (CVA). By recognising people as experts in their own lives, CEA, PGI, and CVA, can work together to ensure people affected by crisis are able to proactively shape activities which better-meet their needs.

  • CEA and Cash
  • PGI
  • Video

15 March 2023

One Year Humanitarian Crisis In Ukraine: The Supporting Role Of Technology

Type:

Blog

Organisation:

Netherlands Red Cross

A blog by the Netherlands Red Cross 510 initiative on how they have used data & digital products and services to support CEA activities in the Ukraine and impacted countries crisis response.

  • Conflict
  • Data
  • Digital