Case studies

Case studies are a great way to share good practices, learnings, and solutions. These studies can provide inspiration and advice for those working in similar contexts and are a great way to spotlight the work of National Societies. Browse case studies geographically below or explore all case studies thematically using the search function. You can also submit your own case studies to be added to the CEA Hub by using the template at the bottom of the page and emailing your case study to lselby@redcross.org.uk.

Global Map of CEA Case Studies 

Explore our new map of CEA case studies from around the world. Click on locations to see how Red Cross Red Crescent National Societies are fostering community participation, open and honest communication, and responsive feedback mechanisms in their programmes.

If you’d like to add a case study to the map, please email lselby@redcross.org.uk

Discover our latest case studies

27 August 2024

Internal Lassa Fever Awareness Campaign: a Realistic Community Engagement Approach

A story from the Nigerian Red Cross Society on the effectiveness of CEA in a public health campaign.

19 June 2024

CEA capitalisation workshop in Mali

As the workshop title suggests, the Malian Red Cross (MRC) aims to integrate learning from experiences into all…

19 June 2024

Bridging hope and resilience: How CEA is transforming drought-affected communities in Jigawa State

The Community Engagement and Accountability (CEA) team conducted research in drought-affected Jigawa State, involving focus groups and interviews…

10 April 2024

Building Trust During COVID-19 in Humanitarian Settings: Video

This video case study from the Red Crescent Society of Kyrgyzstan shows their experiences in the Building Trust…

Write your own case study

1 April 2020

CEA case study template

An IFRC template document for a Community Engagement and Accountability (CEA) case study. This document provides you with the layout, headings and prompts needed to produce your own CEA study.

29 June 2019

Kenya Red Cross mainstreaming of accountability to communities: an operational case study

Type:

Case Study

Organization:

IFRC, Kenya Red Cross

An IFRC and Kenya Red Cross case study, carried out by CDA Collaborative Learning, investigating how the National Society mainstreamed accountability to communities over a two year period, including establishing…

  • Accountability
  • Feedback
  • Mainstreaming

29 June 2019

Monitoring Perceptions of People Served by the Red Cross in Austria: a case study by IFRC

Type:

Case Study

Organization:

IFRC

An IFRC case study on ‘Monitoring Perceptions of People Served by the Red Cross in Austria and Their Field Staff’. https://groundtruthsolutions.org/.

  • Assessments and surveys
  • CEA and Migration
  • Monitoring
  • Restoring family links

29 June 2019

Tracking Migrant Perception in Italy: a case study by IFRC

Type:

Case Study

Organization:

IFRC

An IFRC case study produced by Ground Truth on ‘Tracking Migrant Perceptions in Italy’, which includes perception surveys. More resources are available on the Ground Truth website: https://groundtruthsolutions.org/.

  • Assessments and surveys
  • Asylum seekers
  • CEA and Migration
  • Migrants

29 June 2019

CEA in cash transfer programming: A best practice example from Madagascar

Type:

Case Study

Organization:

IFRC

An IFRC guide: ‘Community Engagement and Accountability in Cash Transfer Programming: A Best Practice Example from Madagascar’, which details how CEA was integrated into a cash-based intervention programme in Madagascar.

  • Africa
  • CEA and Cash
  • Madagascar

29 June 2019

Service review and development – IL Gofal Service

Type:

Case Study

Organization:

British Red Cross

A co-production case study from the British Red Cross detailing how service users were involved in the review and development of an independent living (IL) service in Wales (Gofal).

  • Case study
  • Community feedback
  • Feedback
  • CEA and Migration

29 June 2019

Peer research – Glasgow

Type:

Case Study

Organization:

British Red Cross

A co-production case study produced by the British Red Cross looking at how asylum-seekers in Scotland can act as peer researchers.

  • Asylum seekers
  • Co-production
  • CEA and Migration

29 June 2019

AVAIL project: Co-design of the UK asylum process course, Glasgow

Type:

Case Study

Organization:

British Red Cross

A co-production case study produced by the British Red Cross as part of the AVAIL project, which looks at the involvement of people with lived experience in the co-design of…

  • Asylum seekers
  • AVAIL
  • Co-production
  • Communication

29 June 2019

Our service user forum for the tenancy support service in Swansea

Type:

Case Study

Organization:

British Red Cross

A co-production case study produced by the British Red Cross about the benefits of involving service users in a range of decision making processes, as part of a client-centred Independent…

  • Asylum seekers
  • Co-production
  • Communication
  • CEA and Migration

29 June 2019

Involving people with lived experience in training for British Red Cross staff or volunteers

Type:

Case Study

Organization:

British Red Cross

A co-production case study produced by the British Red Cross about the benefits of ‘Involving people with lived experience in training for Red Cross staff or volunteers’, so service users…

  • Co-production
  • Communication
  • Feedback
  • Participation

29 June 2019

Co-production case study refugee support in Derby

Type:

Case Study

Organization:

British Red Cross

A co-production case study produced by the British Red Cross in Derby, outlining its approach to evaluating integration services for refugees and asylum-seekers.

  • Asylum seekers
  • Co-production
  • Information as aid
  • CEA and Migration

29 June 2019

Innovation and co-production case study

Type:

Case Study

Organization:

British Red Cross

A co-production case study produced by the British Red Cross as part of the AVAIL project, which works towards integrating refugees and asylum seekers through participatory, peer and community approaches.

  • Asylum seekers
  • Co-production
  • Information as aid
  • CEA and Migration

29 June 2019

Engaging communities in Tanzania: case study

Type:

Case Study

Organization:

IFRC

A case study detailing the Community Engagement and Accountability programme adopted by the Tanzania Red Cross Society. CEA activities include feedback mechanisms, mobile cinema and radio among other approaches.

  • Engagement
  • Feedback
  • Participation

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