Case studies
Case studies are a great way to share good practices, learnings, and solutions. These studies can provide inspiration and advice for those working in similar contexts and are a great way to spotlight the work of National Societies. Browse case studies geographically below or explore all case studies thematically using the search function. You can also submit your own case studies to be added to the CEA Hub by using the template at the bottom of the page and emailing your case study to lselby@redcross.org.uk.
Global Map of CEA Case Studies
Explore our new map of CEA case studies from around the world. Click on locations to see how Red Cross Red Crescent National Societies are fostering community participation, open and honest communication, and responsive feedback mechanisms in their programmes.
If you’d like to add a case study to the map, please email lselby@redcross.org.uk
Write your own case study
1 April 2022
Refugees, asylum seekers, and COVID-19 – Greece, United Kingdom and Netherlands
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IFRCThese case studies look at the approaches National Societies across Europe have adopted to engage marginalised communities in the pandemic response.
1 April 2022
Feedback in COVID-19 real-time tracking of community views – case studies from Belarus, Romania, and Turkey
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IFRCThese case studies looks at some of the different approaches National Societies have taken to feedback mechanisms, the choices they have made based on their different contexts, the benefits and…
1 April 2022
Using surveys to hear community views in the COVID-19 response – Experience from Kazakhstan, South Caucasus, and Turkey
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IFRCThese case studies seek to illustrate some of the approaches National Societies have adopted to implementing surveys during COVID-19, paying attention to their various contexts, the benefits and limitations they…
7 March 2022
Breaking the silos in community-driven epidemic preparedness
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Cameroon Red Cross, Croix-rouge du Congo, IFRC, Kenya Red Cross, Uganda Red Cross, US AIDA case study on IFRC’s Community Epidemic and Pandemic Preparedness Program (CP3) which applies a model of community engagement and participation, engaging both national and local leaders and influencers to…
18 October 2021
CEA during the COVID-19 pandemic Bangladesh
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IFRCThis case study uses the Population Movement Operation (PMO)1 in Cox’s Bazar as an example to understand how an already complex humanitarian crisis was further complicated by the pandemic and…
18 October 2021
CEA during the COVID-19 pandemic Indonesia
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IFRCA case study on the COVID-19 Community Cash Grant operation in Indonesia, as well as the earthquake relief operation in West Sulawesi. This study presents an interesting example to understand…
22 September 2021
Survey on the beliefs of the vulnerable population regarding the Covid-19 vaccine
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Hellenic Red CrossThis report details a survey carried out by the Hellenic Red Cross to measure the beliefs of a vulnerable population regarding COVID-19 vaccination and explore any potential areas for improvement…
31 August 2021
Building trust and ensuring success through student engagement
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WHOThis case study looks at how Leuven University created a student-run testing and contact tracing centre, listening and responding to community feedback.
31 August 2021
Digital Contact tracing in Europe – Building trust with transparency
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WHOThis case study looks at how the Austrian Red Cross, in partnership with the ministry of health, developed Stop Corona Europe’s first COVID-19 digital contact tracing APP. Community trust was…
4 August 2021
Relationships the Key to Risk Communications (A Guyana Case Study)
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Guyana Red CrossDuring the COVID-19 outbreak in Guyana, the Guyana Red Cross saw the vulnerability of remote Indigenous and migrant communities in accessing information and the supplies that could protect people and…
2 August 2021
Volunteers in every street (A Libyan Red Crescent and Benghazi Branch case study)
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IFRCSince the COVID-19 pandemic reached Libya, the Libyan Red Crescent Society (LRCS) has been implementing and monitoring community engagement and accountability approaches. This case study analyzes the impact, successes and…
29 July 2021
Chatbots: A Conversation with the Community (A Kazakhstan Case Study)
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Red Crescent of KazakhstanIn 2021, the Kazakhstan Red Crescent Society developed a chatbot based on community preferences to receive information. The chatbot provides information from a trusted source in a forum that people…
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