Case studies

Case studies are a great way to share good practices, learnings, and solutions. These studies can provide inspiration and advice for those working in similar contexts and are a great way to spotlight the work of National Societies. Browse case studies geographically below or explore all case studies thematically using the search function. You can also submit your own case studies to be added to the CEA Hub by using the template at the bottom of the page and emailing your case study to lselby@redcross.org.uk.

Global Map of CEA Case Studies 

Explore our new map of CEA case studies from around the world. Click on locations to see how Red Cross Red Crescent National Societies are fostering community participation, open and honest communication, and responsive feedback mechanisms in their programmes.

If you’d like to add a case study to the map, please email lselby@redcross.org.uk

Discover our latest case studies

27 August 2024

Internal Lassa Fever Awareness Campaign: a Realistic Community Engagement Approach

A story from the Nigerian Red Cross Society on the effectiveness of CEA in a public health campaign.

19 June 2024

CEA capitalisation workshop in Mali

As the workshop title suggests, the Malian Red Cross (MRC) aims to integrate learning from experiences into all…

19 June 2024

Bridging hope and resilience: How CEA is transforming drought-affected communities in Jigawa State

The Community Engagement and Accountability (CEA) team conducted research in drought-affected Jigawa State, involving focus groups and interviews…

10 April 2024

Building Trust During COVID-19 in Humanitarian Settings: Video

This video case study from the Red Crescent Society of Kyrgyzstan shows their experiences in the Building Trust…

Write your own case study

1 April 2020

CEA case study template

An IFRC template document for a Community Engagement and Accountability (CEA) case study. This document provides you with the layout, headings and prompts needed to produce your own CEA study.

16 August 2022

Case Study Guidance

This guidance document is designed to help humanitarian practitioners create and share detailed case studies. It provides comprehensive instructions on selecting topics, structuring case studies, including key characters, and conducting…

3 October 2023

ECHO Programmatic Alliance Case Studies: Internal Community

Type:

Video

Organization:

IFRC

In Central America, the National Societies of Panama, Guatemala, Honduras and El Salvador are part of an initiative called ECHO PPP, whose objective is to provide a better service to…

  • Case study
  • Spanish
  • Training

3 October 2023

ECHO Programmatic Alliance Case Studies: Feedback

Type:

Video

Organization:

IFRC

In Central America, the National Societies of Panama, Guatemala, Honduras and El Salvador are part of an initiative called ECHO PPP, whose objective is to provide a better service to…

  • Case study
  • Community feedback
  • ECHO PPP
  • Spanish

3 October 2023

ECHO Programmatic Alliance Case Studies: Information as Aid

Type:

Video

Organization:

IFRC

In Central America, the National Societies of Panama, Guatemala, Honduras and El Salvador are part of an initiative called ECHO PPP, whose objective is to provide a better service to…

  • ECHO PPP
  • Information as aid
  • Spanish

28 September 2023

Community Engagement and Accountability Impact Research: Guinea Case Study (French)

Type:

Case Study

Organization:

IFRC

This case study was conducted as part of research commissioned by the IFRC on the impact of community engagement and accountability on public health emergencies. The overall objective of the…

  • CEA and Health
  • COVID-19
  • Ebola
  • Epidemics

25 September 2023

Eswatini Drought FbF: Validating Early Actions with Community Members

Type:

Case Study

Organization:

British Red Cross, Eswatini Baphalali Red Cross Society

This case study captures learnings from an Early Action Protocol (EAP) validation exercise which was carried out by Eswatini Baphalali Red Cross Society (BERCS) between June and July 2022 as…

  • Anticipatory action
  • Climate change
  • Community feedback
  • Early Action Protocol

18 September 2023

Community Engagement and Accountability Impact Research: Guatemala Case Study (Spanish)

Type:

Case Study

Organization:

IFRC

This case study was conducted as part of ​research​​​ commissioned by the IFRC o​n​​​ the impact of community engagement and accountability (CEA) on public health emergencies. The overall objective of…

  • Case study
  • COVID-19
  • Epidemics
  • Impact

30 August 2023

Self assessment and action planning toward CEA minimum commitments, Netherlands RC

Type:

Case Study

Organization:

IFRC, Netherlands Red Cross

A case study documenting a comprehensive self-assessment carried out by The Netherlands Red Cross across its Domestic Department to understand how the Society is progressing towards the Movement-wide CEA commitments.…

  • Institutionalisation
  • Self-assessment

22 August 2023

Community Engagement and Accountability Impact Research: Indonesia Case Study

Type:

Case Study

Organization:

IFRC

This case study was conducted as part of ​research​​​ commissioned by the IFRC o​n​​​ the impact of community engagement and accountability (CEA) on public health emergencies. The overall objective of…

  • CEA and Health
  • COVID-19
  • Epidemics
  • Impact

22 August 2023

Community Engagement and Accountability Impact Research: Malawi Case Study

Type:

Case Study

Organization:

IFRC

This case study was conducted as part of ​research​​​ commissioned by the IFRC o​n​​​ the impact of community engagement and accountability (CEA) on public health emergencies. The overall objective of…

  • CEA and Health
  • Cholera
  • COVID-19
  • Epidemics

9 August 2023

Leveraging community feedback to enhance public health and drought responses

Type:

Case Study

Organization:

IFRC, Zimbabwe Red Cross

This case study focuses on Zimbabwe Red Cross Society (ZRCS) efforts to prioritise community members in the Chiredzi, Binga, and Mwenezi communities during public health responses to COVID-19 and measles,…

  • Anticipatory action
  • CEA and Health
  • Community feedback
  • COVID-19

12 July 2023

Ramadan Celebration Survey

Type:

Case Study

Organization:

Hellenic Red Cross

A case study documenting how Hellenic Red Cross (HRC) Accommodation Centres organised a survey to help understand how the centres could best cater to young people’s needs and priorities during…

  • Asylum seekers
  • CEA and Migration
  • Migrants
  • Survey

5 July 2023

Pathways to vaccination

Type:

Case Study

Organization:

Japanese Red Cross, Tanzania Red Cross Society

This case study explores the social and behavioural factors that influenced COVID-19 vaccine uptake among individuals in Tanga, Tanzania.

  • CEA and Health
  • COVID-19

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