Case studies: Global

Browse case studies from across the globe and filter by themes.

Global Map of CEA Case Studies 

Explore our new map of CEA case studies from around the world. Click on locations to see how Red Cross Red Crescent National Societies are fostering community participation, open and honest communication, and responsive feedback mechanisms in their programmes.

If you’d like to add a case study to the map, please email lselby@redcross.org.uk

18 October 2021

CEA during the COVID-19 pandemic Bangladesh

Type:

Case Study

Organization:

IFRC

This case study uses the Population Movement Operation (PMO)1 in Cox’s Bazar as an example to understand how an already complex humanitarian crisis was further complicated by the pandemic and…

  • Community-led solutions
  • COVID-19
  • Localisation
  • Vaccines

18 October 2021

CEA during the COVID-19 pandemic Indonesia

Type:

Case Study

Organization:

IFRC

A case study on the COVID-19 Community Cash Grant operation in Indonesia, as well as the earthquake relief operation in West Sulawesi. This study presents an interesting example to understand…

  • CEA and Cash
  • Community-led solutions
  • COVID-19
  • Earthquakes

22 September 2021

Survey on the beliefs of the vulnerable population regarding the Covid-19 vaccine

Type:

Case Study

Organization:

Hellenic Red Cross

This report details a survey carried out by the Hellenic Red Cross to measure the beliefs of a vulnerable population regarding COVID-19 vaccination and explore any potential areas for improvement…

  • Community feedback
  • COVID-19
  • Greek
  • Migrants

31 August 2021

Building trust and ensuring success through student engagement

Type:

Case Study

Organization:

WHO

This case study looks at how Leuven University created a student-run testing and contact tracing centre, listening and responding to community feedback.

  • Community feedback
  • Contact tracing
  • Engagement
  • Students

31 August 2021

Digital Contact tracing in Europe – Building trust with transparency

Type:

Case Study

Organization:

WHO

This case study looks at how the Austrian Red Cross, in partnership with the ministry of health, developed Stop Corona Europe’s first COVID-19 digital contact tracing APP. Community trust was…

  • App
  • Contact tracing
  • Technology
  • Trust

4 August 2021

Relationships the Key to Risk Communications (A Guyana Case Study)

Type:

Case Study

Organization:

Guyana Red Cross

During the COVID-19 outbreak in Guyana, the Guyana Red Cross saw the vulnerability of remote Indigenous and migrant communities in accessing information and the supplies that could protect people and…

  • Community feedback
  • CEA and Migration
  • Perceptions
  • Vulnerable groups

2 August 2021

Volunteers in every street (A Libyan Red Crescent and Benghazi Branch case study)

Type:

Case Study

Organization:

IFRC

Since the COVID-19 pandemic reached Libya, the Libyan Red Crescent Society (LRCS) has been implementing and monitoring community engagement and accountability approaches. This case study analyzes the impact, successes and…

  • Arabic
  • Community feedback
  • Conflict
  • Participation

29 July 2021

Chatbots: A Conversation with the Community (A Kazakhstan Case Study)

Type:

Case Study

Organization:

Red Crescent of Kazakhstan

In 2021, the Kazakhstan Red Crescent Society developed a chatbot based on community preferences to receive information. The chatbot provides information from a trusted source in a forum that people…

  • AI (Artificial Intelligence)
  • Chatbot
  • Information
  • Technology

29 July 2021

Garden to Kitchen: Listening to communities (A Trinidad and Tobago Case Study)

Type:

Case Study

Organization:

Trinidad and Tobago Red Cross Society

This case study looks at the research process that the Trinidad &Tobago Red Cross undertook to understand and address communities’ assistance needs, priorities and preferences of arriving migrants. Through its…

  • Community feedback
  • Livelihoods
  • Migrants
  • CEA and Migration

1 July 2021

Learning about Covid-19-related stigma, quarantine and isolation experiences in Finland

Type:

Case Study

Organization:

SSHAP

This study explores the forms and outcomes of coronavirus and COVID-19-related social stigma and the experiences of people who were home quarantined or isolated in Finland during the spring of…

  • Stigma prevention

1 July 2021

Cameroon Red Cross: All against COVID-19, a case study

Type:

Case Study

Organization:

Cameroon Red Cross

A case study on how the Cameroon Red Cross’ collected community feedback to find out more about perceptions and needs related to the COVID-19. The case study can also be…

  • Community feedback
  • Perceptions

19 April 2021

Survey on the migrant’s population information needs, regarding health issues (Covid-19)

Type:

Case Study

Organization:

Hellenic Red Cross

The aim of this survey is to understand people’s knowledge and perceptions around COVID-19, and use these to inform how the Hellenic Red Cross seeks to address migrants’ information needs…

  • Community feedback
  • Migrants
  • Perceptions
  • Survey