CEA in Emergencies

Case studies: Africa

Explore case studies case studies from the Africa region, including case studies on COVID-19, Ebola, and setting up community committees for feedback and complaints.

1 April 2020

Case study: Setting up community committee for feedback and complaints (BRC)

Type:

Case Study

Organization:

IFRC

This case study produced by the IFRC and Burundi Red Cross details the setting up of a community committee for feedback and complaints in Muyinga, Burundi.

  • Africa
  • Committee
  • Community feedback
  • Complaints

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30 March 2020

Ebola champion leads prevention efforts to protect her community

Type:

Case Study

Organization:

IFRC, Uganda Red Cross

A case study produced by the IFRC and the Ugandan Red Cross, on how one woman and her family are mobilising communities to prepare for and prevent outbreaks of the…

  • Ebola
  • Risk Communication

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30 March 2020

Integrating CEA at the Ethiopian Red Cross Society

Type:

Case Study

Organization:

Canadian Red Cross, Ethiopian Red Cross

A Case Study produced by the Canadian Red Cross and the Ethiopian Red Cross, outlining the impact of integrating Community Engagement and Accountability (CEA) into Ethiopian Red Cross Society activities.

  • Accountability

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29 June 2019

Red Cross mobilises 600,000 community members in fight against ebola

Type:

Case Study

Organization:

IFRC

An IFRC case study which documents best practices in Community Engagement and Accountability (CEA) to prevent the spread of Ebola. These include engaging with and mobilising communities to control the…

  • Africa
  • Case study
  • Ebola
  • Epidemics

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29 June 2019

Epidemic ready: community engagement key in fight against ebola

Type:

Case Study

Organization:

IFRC

An IFRC case study which documents best practices in Community Engagement and Accountability (CEA) to prevent the spread of Ebola in West Africa.

  • Africa
  • Case study
  • Disease
  • Ebola

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29 June 2019

Kenya Red Cross mainstreaming of accountability to communities: an operational case study

Type:

Case Study

Organization:

IFRC, Kenya Red Cross

An IFRC and Kenya Red Cross case study, carried out by CDA Collaborative Learning, investigating how the National Society mainstreamed accountability to communities over a two year period, including establishing…

  • Accountability
  • Feedback
  • Mainstreaming

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Latest case studies

31 May 2022

Harnessing Interagency support for RCCE in COVID-19

This case study explores how systems and platforms have been developed in Zimbabwe to ensure information on COVID-19 from the local level is able to inform broader, provincial, national, and…

31 May 2022

Harnessing Interagency support for RCCE in COVID-19

This case study explores how systems and platforms have been developed in Zimbabwe to ensure information on COVID-19 from the local level is able to inform broader, provincial, national, and…

31 May 2022

4Ws, feedback, innovation and coordination in COVID-19

This case study explores how, in Kenya, an interagency “4Ws” Risk Communication and Community Engagement (RCCE) dashboard has been set up to map RCCE COVID-19 activities, showing who is doing…

31 May 2022

National-level risk communication and community engagement coordination

A case study on how Eswatini has adopted a ‘strategic pillar’ approach to coordinate the many actors involved in their COVID-19 response. This approach is based on engaging partners around…

30 May 2022

Adapting an Ebola feedback mechanism for COVID-19

A case study on how, in DRC, an interagency community feedback mechanism originally established to better understand people’s perceptions of the Ebola virus has been adapted to gather insights on…

7 March 2022

Breaking the silos in community-driven epidemic preparedness

A case study on IFRC’s Community Epidemic and Pandemic Preparedness Program (CP3) which applies a model of community engagement and participation, engaging both national and local leaders and influencers to…

1 July 2021

Cameroon Red Cross: All against COVID-19, a case study

A case study on how the Cameroon Red Cross’ collected community feedback to find out more about perceptions and needs related to the COVID-19. The case study can also be…