All resources

27 March 2024

Community Engagement and Accountability (CEA) allows us to have the people at the centre of our humanitarian work. In this video we observe how the Ecuadorian Red Cross has entered…

• CEA and Health
• Spanish
• Vaccines

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20 March 2024

A series of case studies on Papua New Guinea Red Cross’ COVID-19 preparedness and response operation, including their work on increasing vaccine awareness and collecting community feedback.

• Case study
• CEA and Health
• Community feedback
• COVID-19

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18 March 2024

A review on the extent to which CEA approaches have been mainstreamed in eight BRC-supported CVA programmes across Africa, Asia and MENA.

• Africa
• Asia Pacific
• CEA and Cash
• MENA

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7 March 2024

A case study documenting how Pakistan Red Crescent Society and NorCross incorporated a complaints and feedback mechanism into their Health and Wash project in Khyber Pakhtunkhwa.

• Community feedback
• Complaints
• COVID-19
• People with Disabilities

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7 March 2024

A series of case studies on Nepal Red Cross Societies (NRCS) COVID-19 preparedness and response operation, including their work on supporting health desks at transit points and reaching vulnerable groups.

• Case study
• CEA and Health
• COVID-19
• Disease

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5 March 2024

This executive report summarizes the main findings and recommendations of the Social Cohesion in Ecuador report. The objective of this analysis is to strengthen decision-making to improve the living conditions…

• CEA and Migration
• Migrants
• Migration and displacement
• Spanish

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5 March 2024

This research seeks, through evidence, to strengthen decision-making to improve the living conditions of the migrant population and host communities in Ecuador. The document analyses the challenges and opportunities around…

• CEA and Migration
• Migrants
• Migration and displacement
• Spanish

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5 March 2024

A short case study capturing the impact of Malian Red Cross cash distribution activities as part of the ECHO PPP program and the Zero Hunger Initiative. Available in English and…

• CEA and Cash
• CVA
• ECHO PPP
• French

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21 February 2024

A series of community feedback reports capturing data collected between October and November 2023 on COVID-19 perceptions in Papua New Guinea.

• CEA and Health
• Community feedback
• COVID-19
• Epidemics

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20 February 2024

Armenian Red Cross Society has adapted the famous CEA “bus service” exercise to better match the context of the country’s freezing winter conditions. Feel free to use and adapt this…

• Training scenario

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20 February 2024

A community consultations tool that can be used in communities with both literate and illiterate groups, allowing people to participate in co-designing interventions. It enables co-design with communities to develop…

• Co-design
• Community consultations

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20 February 2024

A case study on Community Engagement and Accountability (CEA) in migration and Humanitarian Service Points (HSP) in The Gambia. This case study is shaped as an interactive storytelling piece in…

• CEA and Migration
• HSP
• Humanitarian Service Points
• Interactive

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14 February 2024

A report on the work of the Information Centre across 2023, including a statistical summary of the enquiries received during the year. The report is in English and Ukrainian.

• Conflict
• Feedback
• Information
• Ukraine

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14 February 2024

This case study documents how community engagement and accountability approaches were integrated into the Ukraine Red Cross Society’s (URCS) Prykhystok programme, and the benefits this delivered. The Prykhystok Programme provides…

• CEA and Cash
• Conflict
• IDPs
• Ukraine

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5 February 2024

This report provides an analysis of the psychosocial challenges and needs of Ukrainian refugees, both within Ukraine and in neighbouring countries. The study is critical in highlighting the complex psychological…

• CEA and Migration
• MHPSS
• Migration and displacement
• Refugees

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5 February 2024

This document provides a checklist of information that can be provided to people at any stage of their migration journey, or to help them familiarise with a new context.

• Migration and displacement
• Spanish

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5 February 2024

This report captures the results of a CEA rapid assessment that was carried out by Afghan Red Crescent Society with IFRC following a series of earthquakes that hit Afghanistan’s Herat…

• Assessments
• Earthquakes
• Emergencies
• PGI

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5 February 2024

This case study explores the use of Community Engagement and Accountability (CEA) in the Indonesia Red Cross (PMI) programme cycle, during both emergency and non-emergency contexts.

• Community-led solutions
• Vaccines

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5 December 2023

This key considerations brief describes the implications of El Niño in the East and Southern Africa Region (ESAR) for Risk Communication and Community Engagement (RCCE) initiatives, based on previous comparable…

• El Niño
• Emergencies
• Extreme weather
• RCCE

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30 November 2023

From Feedback to Action – a cross-regional peer learning webinar sharing experiences of how countries who are part of IFRC’s programmatic partnership pilot with ECHO have ensured feedback mechanisms are…

• CEA and Health
• Community feedback
• ECHO PPP
• Feedback mechanism

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