16 July 2024

How to Collect Perception Data

Type:

Video

Organization:

IFRC, Kyrgyzstan Red Crescent Society, Mongolian Red Cross Society

This video gives a brief explanation on how data from perception surveys and the trust index is collected, analysed and then published. This video was edited by Maxine Choo Mun…

  • Community feedback
  • COVID-19
  • Data collection
  • Trust

3 July 2024

CEA in Cash and Voucher Assistance supporting people displaced from Ukraine: An Act of Care

Type:

Case Study

Organization:

Bulgarian Red Cross, IFRC, Red Cross of Montenegro, Slovak Red Cross

This case study shows how integrating CEA into Cash and Voucher Assistance (CVA) in Red Cross Red Crescent (RCRC) operations has enhanced efficiency and transparency as National Societies across Europe…

  • CEA and Cash
  • Conflict
  • CVA
  • Feedback

26 June 2024

Ukraine Red Cross: Restoring Family Links Focus Group Discussions Report

Type:

Report

Organization:

Ukrainian Red Cross Society

A URCS report on Focus Group Discussions held with RFL staff and volunteers, identifying ways the service could adapt and improve to better meet the needs of service users.

  • Accountability
  • Adaptive management
  • Advocacy
  • Focus group

24 June 2024

From Vaccine Hesitancy to Confidence

Type:

Case Study

Organization:

Kenya Red Cross, Tanzania Red Cross Society

A case study on enhancing effective Risk Communication and Community Engagement (RCCE) for vaccine uptake from Tanzania Red Cross Society.

  • CEA and Health
  • COVID-19
  • Epidemic control
  • RCCE

19 June 2024

CEA capitalisation workshop in Mali

Type:

Case Study

Organization:

Croix-Rouge Malienne, IFRC

As the workshop title suggests, the Malian Red Cross (MRC) aims to integrate learning from experiences into all its community engagement and accountability (CEA) activities. Held on May 30-31, 2024,…

  • Africa
  • Best practice
  • Case study
  • IFRC

19 June 2024

Community Engagement and Accountability in Humanitarian Diplomacy: The Success of the Comorian Red Crescent in Cholera Response in Anjouan

Type:

Case Study

Organization:

Comoros Red Crescent, IFRC

In February 2024, a cholera epidemic struck the Comoros, prompting the Comorian Red Crescent (CRCO) to deploy emergency health, WASH, protection, gender, inclusion, and community engagement programs. Despite initial challenges…

  • Advocacy
  • Africa
  • Capacity building
  • Case study

19 June 2024

Bridging hope and resilience: How CEA is transforming drought-affected communities in Jigawa State

Type:

Case Study

Organization:

IFRC, Nigerian Red Cross

The Community Engagement and Accountability (CEA) team conducted research in drought-affected Jigawa State, involving focus groups and interviews to understand local perspectives on climate change. Through collaborative workshops and Enhanced…

  • Africa
  • Behaviour change
  • Capacity building
  • Climate change

28 May 2024

Routine Immunisation in Kyrgyzstan: Perception Study Report

Type:

Report

Organization:

IFRC, Red Crescent Society of Kyrgyzstan

This study builds on findings from earlier research, shifting its focus from COVID-19 to routine immunisation, and prioritising focus group discussions as a way to understand in greater detail the…

  • CEA and Health
  • COVID-19
  • Immunisation
  • Perceptions

28 May 2024

Vaccination Against COVID-19: Perception Study Report

Type:

Report

Organization:

IFRC, Red Crescent Society of Kyrgyzstan

This study on attitudes towards vaccination in Kyrgyzstan shares and analyses results from surveys, interviews, and focus group discussions carried out with more than 1,000 people across the country.

  • COVID-19
  • Perceptions

28 May 2024

A Toolkit for Conducting Communication Activities in Migration

Type:

Toolkit

Organization:

Danish Red Cross

This toolkit from the Danish Red Cross provides practical guidance on how National Societies can effectively facilitate and promote dialogue and information sharing with people on the move, host communities…

  • CEA and Migration
  • Dialogue
  • Migration and displacement
  • Refugees

28 May 2024

Hellenic Red Cross research into the psychological support needs of people displaced from Ukraine

Type:

Report

Organization:

EU4health, Hellenic Red Cross, IFRC

This report from the Hellenic Red Cross shares results of a study, conducted with CEA support, looking at the mental health impacts on people displaced from Ukraine.

  • Greek
  • MHPSS
  • Migration and displacement
  • Ukraine

16 April 2024

How we made the ‘Not Alone’ migration videos in North Macedonia

Type:

Case Study

Organization:

IFRC, Red Cross of the Republic of North Macedonia

In late 2023, following an IFRC training, the Red Cross of the Republic of North Macedonia developed some short videos about its work with migrants. This case study sets out…

  • Case study
  • CEA and Migration
  • Humanitarian Service Points
  • Migration and displacement

10 April 2024

Building Trust During COVID-19 in Humanitarian Settings: Video

Type:

Video

Organization:

IFRC, Red Crescent Society of Kyrgyzstan, US AID

This video case study from the Red Crescent Society of Kyrgyzstan shows their experiences in the Building Trust project, supported by USAID’s Bureau of Humanitarian Affairs, and how they were…

  • CEA and Health
  • Community feedback
  • COVID-19
  • Trust

10 April 2024

Building Trust During COVID-19 in Humanitarian Settings: Lessons Learnt

Type:

Report

Organization:

IFRC, Red Crescent Society of Kyrgyzstan, US AID

This Red Crescent Society of Kyrgyzstan (RCSK) lessons-learned workshop report for the Building Trust project, supported by USAID’s Bureau of Humanitarian Affairs, sets out learning gained during the project which…

  • CEA and Health
  • COVID-19
  • Lessons learnt
  • Trust

10 April 2024

From COVID-19 to routine vaccination: building trust through evidenced-based adaptation

Type:

Case Study

Organization:

IFRC, Red Crescent Society of Kyrgyzstan

This case study from the Red Crescent Society of Kyrgyzstan shows their experiences in the Building Trust project, supported by USAID’s Bureau of Humanitarian Affairs, and how they were able…

  • CEA and Health
  • Community feedback
  • COVID-19
  • Measles

2 April 2024

Humanitarian Impacts of Climate Change in Bangladesh

Type:

Report

Organization:

Bangladesh Red Crescent Society, IFRC, US AID, ICCCAD

This study assesses the humanitarian impacts of climate change by identifying vulnerabilities and challenges faced by local communities. The study includes local perspectives, gained through community engagement, ensuring active participation…

  • Climate change
  • Extreme weather

27 March 2024

Building Trust Through Vaccinations and Healthy Lifestyles

Type:

Video

Organization:

Ecuadorian Red Cross, IFRC

Community Engagement and Accountability (CEA) allows us to have the people at the centre of our humanitarian work. In this video we observe how the Ecuadorian Red Cross has entered…

  • CEA and Health
  • Spanish
  • Vaccines

20 March 2024

Papua New Guinea Red Cross COVID-19 Case Study Series

Type:

Case Study

Organization:

IFRC, Papua New Guinea Red Cross

A series of case studies on Papua New Guinea Red Cross’ COVID-19 preparedness and response operation, including their work on increasing vaccine awareness and collecting community feedback.

  • Case study
  • CEA and Health
  • Community feedback
  • COVID-19

18 March 2024

Community-Centred Cash: A Review of BRC’s Current Practice

Type:

Learning review

Organization:

British Red Cross

A review on the extent to which CEA approaches have been mainstreamed in eight BRC-supported CVA programmes across Africa, Asia and MENA.

  • Africa
  • Asia Pacific
  • CEA and Cash
  • MENA

7 March 2024

Empowering people with disabilities through responsive community feedback & complaint mechanism

Type:

Case Study

Organization:

Norwegian Red Cross, Pakistan Red Crescent

A case study documenting how Pakistan Red Crescent Society and NorCross incorporated a complaints and feedback mechanism into their Health and Wash project in Khyber Pakhtunkhwa.

  • Community feedback
  • Complaints
  • COVID-19
  • People with Disabilities