CEA in Emergencies

Resource Library

Learn more about how to incorporate Community Engagement and Accountability (CEA) into your work by visiting our extensive resource library. You can explore CEA resources via sectors, CEA activities, or emergency contexts. Alternatively, you can discover our whole resources library by using the search function at the bottom of the page.

CEA by Sectors

Explore resources related to community engagement and accountability by sectors, for example, CEA and WASH, CEA and Cash, and CEA and Migration.

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CEA Activities

Explore resources related to community engagement and accountability activities, for example, mobile cinema, radio programming, and setting up a complaints and feedback mechanism.

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CEA in Emergencies

Explore resources related to community engagement and accountability in emergency contexts, for example conflicts, extreme weather conditions, and heath emergencies.

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CEA by Region

Explore resources and tools related to community engagement and accountability by region.

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New

19 August 2025

Improving Health Outcomes Through RCCE: DRC Red Cross

Type:

Video

Organization:

British Red Cross, DR Congo Red Cross

In this video, Kally Mankatu, Director of CEA at the Red Cross of the Democratic Republic of the Congo (RCDRC), shares how the national society is strengthening CEA to improve…

  • CEA and Health
  • COVID-19
  • Epidemics
  • French

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New

19 August 2025

Strengthening Community Engagement and Accountability: Uganda Red Cross Society

Type:

Video

Organization:

British Red Cross, Uganda Red Cross

In this video, Frances Amulen, Community Engagement and Accountability (CEA) Officer at the Uganda Red Cross Society (URCS), highlights how senior management’s commitment has ensured resources for CEA.

  • Community feedback
  • Institutionalisation
  • Trust

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New

19 August 2025

Building Trust Through Feedback: Mali Red Cross

Type:

Video

Organization:

British Red Cross, Mali Red Cross

In this video, Fatoumata Sow, National Coordinator on PGI/CEA for the Mali Red Cross, explains how the national society is institutionalising Community Engagement and Accountability (CEA) through local complaint management…

  • Community feedback
  • Complaint management committees
  • French
  • Institutionalisation

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New

19 August 2025

Strengthening Flood Response Through Feedback: Burkinabe Red Cross Society

Type:

Video

Organization:

British Red Cross, Burkinabe Red Cross Society

In this video, Léa Balima, CEA and PGI Focal Point at the Burkinabe Red Cross Society, shares how the national society introduced a community feedback mechanism during their response to…

  • Community feedback
  • Extreme weather
  • Flooding
  • French

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30 July 2025

Voices That Matter: Adapting Recovery Through Community Feedback

Type:

Case Study

Organization:

IFRC

This story highlights the importance of actively listening to communities and local stakeholders to ensure a more effective and inclusive response. By engaging in dialogue during the Karnali Earthquake Response…

  • CEA and Cash
  • CEA and WASH
  • Community consultations
  • Community feedback

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29 July 2025

The Asia Pacific Roadmap for Community Engagement and Accountability

Type:

Roadmap

Organization:

CDA, IFRC

This roadmap is a plan for improving community engagement and accountability across the Asia Pacific region. It is based on input from 38 people during interviews, two focus group discussions,…

  • Asia Pacific
  • Institutionalisation

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