Covid-19/migration WhatsApp Business line

Resource details

Resource details

Resource type: Case Study

Organisation: IFRC

Region: Americas

Category: Case study, COVID-19, CEA and Migration

Tags: Americas, Communication, COVID-19, Emergencies, Epidemics, Hotline, Migrants, Refugees, Spanish, Vulnerable groups, whatsapp

Publication year: 2020

Language: English

Description

Description

A case study of the WhatsApp business line that was set up in Peru to provide remote assistance to migrants affected by the COVID-19 crisis. Available in English and Spanish.