Search results

1 April 2025

Provides detailed analysis of data collected through the Information Center and Feedback Sector since 2022, disaggregated by type, location, sector, age and gender. The report also proposes 12 key recommendations to improve service delivery, address community concerns, and strengthen accountability.

• Accountability
• Adaptive management
• Advocacy

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1 April 2025

Provides a summary of CEA activities during the year, highlighting key achievements and challenges, and opportunities for future development.

• Accountability
• Advocacy
• Ukrain

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31 March 2025

A short video highlighting the importance of CEA and how it is being implemented by Hellenic Red Cross. Features volunteers and service users sharing their views, as well as HRC staff members,

• Accountability
• Advocacy
• Asylum

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31 March 2025

A case study of the Hellenic Red Cross use of Suggestion Boxes alongside other engagement channels in Accommodation Centres for Unnacommpanied Young People in Greece. Includes tips and guidance for use of Suggestion Boxes generally.

• Accountability
• Adaptive management
• Asylum

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31 March 2025

Summary of CEA activities, achievements and future plans of the Hungarian Red Cross over the second half of 2024, with particular focus on the Society's feedback mechanisms in work with people displaced from Ukraine.

• Accountability
• CEA and Cash
• CEA and Migration

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17 March 2025

In this video, the Nepal Red Cross Society showcases its shift from traditional cash and voucher assistance (CVA) in emergency response to an Anticipatory Action approach, where CVA plays a crucial role in strengthening community preparedness and resilience.

• Anticipatory action
• CEA and Cash
• Earthquakes

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28 January 2025

This Question Bank, based on over a decade of research on viral haemorrhagic fevers (VHFs) like Ebola and Marburg, offers adaptable questions to support community-centred responses during outbreaks.

• CEA and Health
• Marburg
• RCCE

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20 November 2024

This report reveals that while the majority of the Argentinian population is concerned about climate change, there is a notable lack of information and awareness about key concepts such as mitigation and adaptation. This emphasises the importance of education and awareness campaigns, the role of humanitarian organisations in providing aid and promoting resilience, and the need for stricter environmental policies.

• Climate change
• Extreme weather

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12 November 2024

The Albanian Red Cross and IFRC joined the Zurich Flood Resilience Alliance to boost flood resilience in Albania, expanding community practices, advocating for policy changes, and reshaping institutional approaches.

• Climate change
• Extreme weather
• Flood

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3 November 2024

This second webinar in the All About Data series demystifying the process of working with data, focusses on Power BI and provides participants with an introduction to using the application, and the skills and steps required to set up a basic dashboard.

• Accountability
• Coding
• Complaints

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1 October 2024

This lessons learnt report highlights experiences from Slovak Red Cross Cash and Voucher Assistance for Health activities, supporting refugees with non-communicable diseases as part of the regional Emergency Appeal for people displaced from Ukraine. The report includes identification of CEA best practices and provides recommendations for future activities, emphasizing the importance of outreach, coordination, and community engagement for continued success.

• CEA and Cash
• Displacement
• Lessons learnt

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1 October 2024

This post distribution monitoring report investigates people’s satisfaction with Slovak Red Cross Cash and Voucher Assistance for Health activities, supporting refugees with non-communicable diseases as part of the regional Emergency Appeal for people displaced from Ukraine. The report includes findings about people’s access to information, preferred information channels, and knowledge about how they could give feedback or register a complaint. It also explores how effectively the program communicated key details and engaged participants, contributing to successful implementation and satisfaction.

• CEA and Cash
• CEA and Health
• CEA and Migration

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