Community Insights

On this page you’ll find a collection of assessment reports and community feedback data illustrating perspectives, knowledge, context, experiences, vulnerabilities, capacities, and challenges of communities we work with.

Key Resources

24 March 2025

Using social and behavioural science to inform the use of vaccines during health emergencies

This brief synthesises social and behavioural science (SBS) research on the use of vaccines during health emergencies in…

26 March 2025

What Crisis Affected Communities Need from a Humanitarian Reset

This report captures data from more than 34,000 conversations held over two years and across 12 countries with…

2 April 2024

Humanitarian Impacts of Climate Change in Bangladesh

This study assesses the humanitarian impacts of climate change by identifying vulnerabilities and challenges faced by local communities….

31 January 2022

Volunteer perceptions throughout the pandemic: Africa region

Type:

Report

Organization:

Ground Truth, IFRC

This report presents highlights from the second survey of volunteers across the Africa region. While the first report explored volunteers’ experiences, this report digs deeper into certain themes in order…

  • Assessments and surveys
  • Community feedback
  • Perceptions
  • Survey

8 December 2021

Satisfaction survey on Covid-19 activities

Type:

Report

Organization:

IFRC, Turkish Red Crescent

A satisfaction survey aiming to assess the level of people’s satisfaction regarding the services provided at 16 Community Centers of Turkish Red Crescent Society (TRCS) within the scope of its…

  • Assessments and surveys
  • Community feedback
  • COVID-19
  • Survey

29 November 2021

Perceptions survey on COVID-19 vaccination in Ukraine

Type:

Report

Organization:

IFRC, Ukrainian Red Cross Society

A summary of a survey on community perceptions on COVID-19 vaccination in Ukraine conducted by the Ukrainian Red Cross (URCS) with support from IFRC in September and October 2021. The…

  • Assessments and surveys
  • Community feedback
  • COVID-19
  • Epidemics

8 September 2021

Covid-19 lessons learned workshop report

Type:

Report

Organization:

IFRC, Turkish Red Crescent

This report presents the main findings of the lessons learned workshop that was held by TRCS and IFRC Turkey Delegation to discuss the challenges and best practices from TRCS’ COVID-19…

  • Best practice
  • CEA and Migration
  • Lessons learnt
  • RCCE

20 May 2021

Perceptions of a pandemic: Africa Red Cross / Red Crescent volunteer perceptions

Type:

Report

Organization:

Ground Truth, IFRC

This report presents highlights from the Covid-19 perceptions survey of Red Cross/ Red Crescent (RCRC) volunteers across the Africa region. The goal is to gain insights into how the pandemic…

  • Assessments and surveys
  • Community feedback
  • French
  • Perceptions

22 February 2021

Community feedback report (Turkey)

Type:

Report

Organization:

IFRC, Turkish Red Crescent

A series of community feedback reports capturing complaints, questions, feedback and rumours collected as part of the IFRC supported COVID-19 response project targeting refugees and host population in Turkey under…

  • Community feedback
  • Complaints
  • COVID-19
  • Epidemics