Community Insights

On this page you’ll find a collection of assessment reports and community feedback data illustrating perspectives, knowledge, context, experiences, vulnerabilities, capacities, and challenges of communities we work with.

Key Resources

New

24 March 2025

Using social and behavioural science to inform the use of vaccines during health emergencies

This brief synthesises social and behavioural science (SBS) research on the use of vaccines during health emergencies in…

New

26 March 2025

What Crisis Affected Communities Need from a Humanitarian Reset

This report captures data from more than 34,000 conversations held over two years and across 12 countries with…

2 April 2024

Humanitarian Impacts of Climate Change in Bangladesh

This study assesses the humanitarian impacts of climate change by identifying vulnerabilities and challenges faced by local communities….

18 May 2023

DREF Cholera-Monkeypox: Community Feedback Report

Type:

Report

Organization:

Cameroon Red Cross

A community feedback report analysing data collected by Cameroon Red Cross volunteers during the DREF Cholera and Monkeypox Risk Communication and Community Engagement activities.

  • CEA and Health
  • Cholera
  • Community feedback
  • DREF

9 January 2023

Context analysis report, Papua New Guinea

Type:

Report

Organization:

IFRC, Papua New Guinea Red Cross

This report presents the context analysis and needs assessment of the vulnerable population that the seven branches of the Papua New Guinea Red Cross reach. The findings cover the safety…

  • Asia Pacific
  • Assessments and surveys
  • CEA and Health
  • Context analysis

13 July 2022

Feedback report, Ukraine and impacted countries crisis

Type:

Report

Organization:

IFRC, Polish Red Cross

A feedback report capturing community feedback on the Ukraine and impacted countries crisis via information lines and social media listening. This feedback includes emerging questions, concerns and priorities and recommendations.

  • Community feedback
  • Conflict
  • Hotline
  • Social media

27 June 2022

Summary of results and lessons: the 3FM pneumonia programme’s BCC process

Type:

Report

Organization:

Netherlands Red Cross

This short presentation outlines key results and a summary of lessons from a large pneumonia prevention and control programme in Cote d’Ivoire, Ethiopia, Mali, Sudan and Zambia (the 3FM programme),…

  • Assessments and surveys
  • Behaviour change
  • Localisation
  • Pneumonia

12 April 2022

Trust must be earned: Perceptions of aid in Haiti

Type:

Report

Organization:

Ground Truth

A report capturing findings from a survey carried out by Ground Truth with people affected by the 2021 earthquake in Haiti to compare their expectations of humanitarian workers and programmes…

  • Assessments and surveys
  • Creole
  • Earthquakes
  • French

4 April 2022

Ukraine emergency: Key informant interviews

Type:

Report

Organization:

Emergency Telecommunications Cluster (ETC)

A summary of findings from Key Informant Interviews (KII) conduced by the Emergency Telecommunications Cluster (ETC) between 3-5 March 2022 in order to better understand key information and communication needs…

  • Assessments
  • Conflict
  • Emergencies
  • Information needs assessment