Community Insights

On this page you’ll find a collection of assessment reports and community feedback data illustrating perspectives, knowledge, context, experiences, vulnerabilities, capacities, and challenges of communities we work with.

Key Resources

24 March 2025

Using social and behavioural science to inform the use of vaccines during health emergencies

This brief synthesises social and behavioural science (SBS) research on the use of vaccines during health emergencies in…

26 March 2025

What Crisis Affected Communities Need from a Humanitarian Reset

This report captures data from more than 34,000 conversations held over two years and across 12 countries with…

2 April 2024

Humanitarian Impacts of Climate Change in Bangladesh

This study assesses the humanitarian impacts of climate change by identifying vulnerabilities and challenges faced by local communities….

10 April 2024

Building Trust During COVID-19 in Humanitarian Settings: Lessons Learnt

Type:

Report

Organization:

IFRC, Red Crescent Society of Kyrgyzstan, US AID

This Red Crescent Society of Kyrgyzstan (RCSK) lessons-learned workshop report for the Building Trust project, supported by USAID’s Bureau of Humanitarian Affairs, sets out learning gained during the project which…

  • CEA and Health
  • COVID-19
  • Lessons learnt
  • Trust

14 February 2024

Ukraine Red Cross Society, Annual Information Centre Report 2023

Type:

Report

Organization:

Ukrainian Red Cross Society

A report on the work of the Information Centre across 2023, including a statistical summary of the enquiries received during the year. The report is in English and Ukrainian.

  • Conflict
  • Feedback
  • Information
  • Ukraine

5 February 2024

Navigating New Grounds – The Psychological Consequences of Displacement

Type:

Report

Organization:

IFRC

This report provides an analysis of the psychosocial challenges and needs of Ukrainian refugees, both within Ukraine and in neighbouring countries. The study is critical in highlighting the complex psychological…

  • CEA and Migration
  • MHPSS
  • Migration and displacement
  • Refugees

5 February 2024

Community Listening (Women): Herat Earthquake, Afghanistan

Type:

Report

Organization:

Afghan Red Crescent Society, IFRC

This report captures the results of a CEA rapid assessment that was carried out by Afghan Red Crescent Society with IFRC following a series of earthquakes that hit Afghanistan’s Herat…

  • Assessments
  • Earthquakes
  • Emergencies
  • PGI

26 October 2023

Establishing a Feedback Mechanism, Azerbaijan Red Crescent

Type:

Report

Organization:

Azerbaijan Red Crescent

Planning to establish a central feedback mechanism, Azerbaijan Red Crescent carried out preliminary assessments and context analysis to ensure community needs and preferences drove design of the system. This package…

  • Assessments and surveys
  • Azerbaijani
  • Community feedback
  • Survey

23 October 2023

Feedback Design Workshop Report, Tajikistan

Type:

Report

Organization:

Finnish Red Cross, German Red Cross, IFRC, Italian Red Cross, Red Crescent Society of Tajikistan

A report documenting a community feedback workshop and community consultations carried out in the Sughd Region of Tajikistan for the Red Crescent Society of Tajikistan (RCST) as part of the…

  • Community feedback
  • ECHO PPP
  • Feedback