CEA in Emergencies

CEA Data

Discover how Community Engagement and Accountability (CEA) uses data to strengthen trust, improve humanitarian responses, and ensure communities are at the heart of decision-making. Learn about tools, best practices, and real-world impact.

Impact Research

This report presents findings from research in Georgia, Guatemala, Guinea, Indonesia, and Malawi on how CEA strategies strengthen health and humanitarian programmes during COVID-19 and other outbreaks such as Ebola and cholera.

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Community Insights

A compilation of reports illustrating how community insights can strengthen trust, improve responses, and place communities at the centre of humanitarian action.

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Community Trust Index

The Community Trust Index is an evidence-based tool to measure and enhance trust between humanitarian organisations and the communities they serve.

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CEA Data Tools

A compilation of tools designed to help you collect and analyse community perspectives, ensuring humanitarian responses are informed by local voices.

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30 March 2020

CEA assessment report – community based migration programme in Turkey

Type:

Report

Organization:

IFRC

An assessment report analysing information needs, access to and preferences in using communication channels, community structures, social cohesion and behaviours of refugees and host communities in Turkey, and staff and…

  • Assessments and surveys
  • Communication
  • Refugees

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3 July 2019

Mobile rapid assessment: connecting the communities at risks

Type:

Report

Organization:

IFRC

A report from the Indonesian Red Cross on Mobile Rapid Assessment: Connecting the Communities at Risk. It details how mobile applications are used as a rapid assessment tool to empower…

  • Assessments and surveys
  • Mobile
  • Rapid assessments

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3 July 2019

Beneficiary Communications and Accountability baseline assessment grid

Type:

Tool

Organization:

IFRC

An IFRC ‘Beneficiary Communications and Accountability Baseline Assessment Grid’, which looks at the institutional capacity for CEA in response, recovery and development.

  • Accountability
  • Assessments and surveys
  • Disaster
  • Response

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3 July 2019

Communicating in recovery

Type:

Tool

Organization:

Australian Red Cross

A guide from the Australian Red Cross on ‘Communicating in Recovery’, for people or organisations working and managing information in a post emergency/disaster environment. It can be adapted to different…

  • Assessments and surveys
  • Disaster
  • Emergencies
  • Recovery

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2 July 2019

Communication needs assessment toolkit

Type:

Tool

Organization:

CDA Collaborative

A suite of tools, developed by CDAC Network and ACAPS, that provide guidance for humanitarian responders to assess and determine how to enhance communication with communities at different stages of…

  • Assessments and surveys
  • Communication

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2 July 2019

Listen, Learn, Act e-training

Type:

Training Material

Organization:

Ground Truth

This ‘Listen, Learn, Act’ online training from Fabo.org covers methodology for monitoring quality and accountability to affected people, using performance measures including Sphere and the Core Humanitarian Standard.

  • Assessments and surveys
  • Feedback
  • French
  • Participation

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