CEA in Emergencies

CEA Data

Discover how Community Engagement and Accountability (CEA) uses data to strengthen trust, improve humanitarian responses, and ensure communities are at the heart of decision-making. Learn about tools, best practices, and real-world impact.

Impact Research

This report presents findings from research in Georgia, Guatemala, Guinea, Indonesia, and Malawi on how CEA strategies strengthen health and humanitarian programmes during COVID-19 and other outbreaks such as Ebola and cholera.

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Community Insights

A compilation of reports illustrating how community insights can strengthen trust, improve responses, and place communities at the centre of humanitarian action.

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Community Trust Index

The Community Trust Index is an evidence-based tool to measure and enhance trust between humanitarian organisations and the communities they serve.

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CEA Data Tools

A compilation of tools designed to help you collect and analyse community perspectives, ensuring humanitarian responses are informed by local voices.

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15 March 2023

COVID-19 Regional Perception Survey, March 2023

Type:

Survey

Organization:

IFRC

This survey was implemented online by IFRC, and provides regional quantitative data on participants’ perceptions, fears and interests towards COVID-19 and its vaccination, 3 years into the pandemic.

  • CEA and Health
  • COVID-19
  • Perception Survey
  • Spanish

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9 January 2023

Context analysis report, Papua New Guinea

Type:

Report

Organization:

IFRC, Papua New Guinea Red Cross

This report presents the context analysis and needs assessment of the vulnerable population that the seven branches of the Papua New Guinea Red Cross reach. The findings cover the safety…

  • Asia Pacific
  • Assessments and surveys
  • CEA and Health
  • Context analysis

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24 October 2022

IFRC Feedback Kit

Type:

Tool

Organization:

IFRC

The IFRC Feedback Kit is Tool 15 in the CEA Toolkit and aims to support users to build and manage community feedback mechanisms. It does this by assembling all available…

  • Feedback
  • French
  • Russian
  • Spanish

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27 June 2022

Summary of results and lessons: the 3FM pneumonia programme’s BCC process

Type:

Report

Organization:

Netherlands Red Cross

This short presentation outlines key results and a summary of lessons from a large pneumonia prevention and control programme in Cote d’Ivoire, Ethiopia, Mali, Sudan and Zambia (the 3FM programme),…

  • Assessments and surveys
  • Behaviour change
  • Localisation
  • Pneumonia

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9 June 2022

The behaviour change communication (BCC) process

Type:

Video

Organization:

BEE Environmental Communication, Netherlands Red Cross

This video takes you through the steps used as part of a large pneumonia prevention and control programme in Cote d’Ivoire, Ethiopia, Mali, Sudan and Zambia, to facilitate behaviour change.…

  • Assessments and surveys
  • Children
  • Community-led solutions
  • Localisation

Watch here

12 April 2022

Trust must be earned: Perceptions of aid in Haiti

Type:

Report

Organization:

Ground Truth

A report capturing findings from a survey carried out by Ground Truth with people affected by the 2021 earthquake in Haiti to compare their expectations of humanitarian workers and programmes…

  • Assessments and surveys
  • Creole
  • Earthquakes
  • French

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