CEA in Emergencies

CEA Data

Discover how Community Engagement and Accountability (CEA) uses data to strengthen trust, improve humanitarian responses, and ensure communities are at the heart of decision-making. Learn about tools, best practices, and real-world impact.

Impact Research

This report presents findings from research in Georgia, Guatemala, Guinea, Indonesia, and Malawi on how CEA strategies strengthen health and humanitarian programmes during COVID-19 and other outbreaks such as Ebola and cholera.

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Community Insights

A compilation of reports illustrating how community insights can strengthen trust, improve responses, and place communities at the centre of humanitarian action.

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Community Trust Index

The Community Trust Index is an evidence-based tool to measure and enhance trust between humanitarian organisations and the communities they serve.

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CEA Data Tools

A compilation of tools designed to help you collect and analyse community perspectives, ensuring humanitarian responses are informed by local voices.

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New

24 March 2025

Engaged, Informed and Empowered: The Impact of Community Engagement on Public Health Outcomes

Type:

Report

Organization:

IFRC, Plan Eval

This report presents findings from research on how community engagement and accountability (CEA) strategies enhance health and humanitarian programmes. Conducted by Plan Eval and commissioned by IFRC, the study took…

  • CEA and Health
  • Cholera
  • COVID-19
  • Ebola

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25 July 2024

IFRC Community Trust Index Cross-Country Analysis in Asia-Pacific

Type:

Report

Organization:

IFRC, Papua New Guinea Red Cross, Philippine Red Cross, Soloman Islands Red Cross Society, Tuvalu Red Cross Society

This study, conducted across Mongolia, the Philippines, Papua New Guinea, the Solomon Islands, and Tuvalu, highlights the importance of trust in humanitarian action, which is crucial for acceptance of support,…

  • Asia Pacific
  • Assessments and surveys
  • Community feedback
  • Perception Survey

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19 July 2024

Feedback Coding Guide Asia Pacific

Type:

Guide

Organization:

IFRC

A step-by-step introduction to coding and analysis of community insights using a coding framework.

  • Asia Pacific
  • Assessments and surveys
  • Community feedback
  • Data analysis

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19 July 2024

Feedback Form Training Slides Asia Pacific

Type:

Training Material

Organization:

IFRC

This slide deck explains in detail the feedback form questions, and the instruction on how to download the form to mobile devices and start recording community insights.

  • Asia Pacific
  • Best practice
  • Community feedback
  • Data collection

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19 July 2024

Community Feedback Report Template (Asia Pacific)

Type:

Template

Organization:

IFRC

A template including example text and comments to share key findings of community feedback analysis. Ensure to adapt with your own findings, logos and remove all comments before publishing your…

  • Asia Pacific
  • Community feedback
  • Data analysis
  • Feedback

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18 July 2024

How to Engage Older Volunteers

Type:

Video

Organization:

IFRC, Kyrgyzstan Red Crescent Society, Mongolian Red Cross Society

This video outlines some of the ways older Red Cross/Red Crescent volunteers engage with communities using digital tools and some of the benefits that stem from it. This video was…

  • Community feedback
  • Digital
  • Elderly
  • Volunteers

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