Case studies

Case studies are a great way to share good practices, learnings, and solutions. These studies can provide inspiration and advice for those working in similar contexts and are a great way to spotlight the work of National Societies. Browse case studies geographically below or explore all case studies thematically using the search function. You can also submit your own case studies to be added to the CEA Hub by using the template at the bottom of the page and emailing your case study to lselby@redcross.org.uk.

Global Map of CEA Case Studies 

Explore our new map of CEA case studies from around the world. Click on locations to see how Red Cross Red Crescent National Societies are fostering community participation, open and honest communication, and responsive feedback mechanisms in their programmes.

If you’d like to add a case study to the map, please email lselby@redcross.org.uk

Write your own case study

1 April 2020

CEA case study template

An IFRC template document for a Community Engagement and Accountability (CEA) case study. This document provides you with the layout, headings and prompts needed to produce your own CEA study.

16 August 2022

Case Study Guidance

This guidance document is designed to help humanitarian practitioners create and share detailed case studies. It provides comprehensive instructions on selecting topics, structuring case studies, including key characters, and conducting…

New

17 April 2025

Interagency Coordination Strengthens Red Cross Capacity and Knowledge

Type:

Case Study

Organization:

IFRC, Indonesian Red Cross

This case study explores how the Indonesian Red Cross has strengthened its disaster and epidemic response by actively participating in interagency coordination forums, improving access to data, expertise, and resources…

  • ECHO PPP
  • Epidemics
  • Inter-agency coordination
New

17 April 2025

Panamanian Red Cross Coordination with Government Leads to Better Responses

Type:

Case Study

Organization:

IFRC, Panamanian Red Cross

This case study explores how the Panamanian Red Cross Society is using its auxiliary role and participation in Government coordination forums to influence national policy and promote more accountable disaster…

  • ECHO PPP
  • Inter-agency coordination
  • Spanish
New

17 April 2025

Myanmar Red Cross Expands its Reach and Impact Through Interagency Coordination

Type:

Case Study

Organization:

IFRC, Myanmar Red Cross

This case study explores how the Myanmar Red Cross Society has expanded its community feedback mechanisms and impact nationwide by actively participating in the national AAP/CE Working Group, gaining access…

  • Community feedback
  • ECHO PPP
  • Inter-agency coordination
New

17 April 2025

Red Cross of Chad Takes a Leading Role in Interagency Coordination

Type:

Case Study

Organization:

IFRC, Red Cross of Chad

This case study explores how the Red Cross of Chad is strengthening its role in accountability by leading trainings, hosting interagency meetings, and working closely with UN agencies, INGOs, and…

  • ECHO PPP
  • Inter-agency coordination
New

17 April 2025

Cameroon Red Cross Strengthens Visibility Through Interagency Coordination

Type:

Case Study

Organization:

Cameroon Red Cross, IFRC

This case study explores how the Cameroon Red Cross has strengthened its nationwide activities and gained significant benefits through active interagency coordination for community engagement and accountability.

  • ECHO PPP
  • Inter-agency coordination

31 March 2025

Suggestion Boxes: Case Study and Guidance from the Hellenic Red Cross

Type:

Case Study

Organization:

Hellenic Red Cross

A case study of the Hellenic Red Cross use of Suggestion Boxes alongside other engagement channels in Accommodation Centres for Unnacommpanied Young People in Greece. Includes tips and guidance for…

  • Accountability
  • Adaptive management
  • Asylum
  • Asylum seekers

31 March 2025

Hungarian Red Cross Community Engagement and Accountability Report July-Dec 2024

Type:

Report

Organization:

Hungarian Red Cross

Summary of CEA activities, achievements and future plans of the Hungarian Red Cross over the second half of 2024, with particular focus on the Society’s feedback mechanisms in work with…

  • Accountability
  • CEA and Cash
  • CEA and Migration
  • Community feedback

12 February 2025

Enhancing Emergency Response Effectiveness through CEA: The Building Trust Project in Iraq

Type:

Case Study

Organization:

IFRC, Iraqi Red Crescent Society

This case study documents the ‘Building Trust Project’ in Iraq which aimed to address the threat of haemorrhagic fever through a multifaceted strategy that emphasised awareness, protection, and community collaboration.…

  • Arabic
  • CEA and Health
  • Trust

27 August 2024

Internal Lassa Fever Awareness Campaign: a Realistic Community Engagement Approach

Type:

Case Study

Organization:

Nigerian Red Cross

A story from the Nigerian Red Cross Society on the effectiveness of CEA in a public health campaign.

  • Africa
  • CEA and Health
  • Community work
  • Dialogue

19 June 2024

CEA capitalisation workshop in Mali

Type:

Case Study

Organization:

Croix-Rouge Malienne, IFRC

As the workshop title suggests, the Malian Red Cross (MRC) aims to integrate learning from experiences into all its community engagement and accountability (CEA) activities. Held on May 30-31, 2024,…

  • Africa
  • Best practice
  • Case study
  • IFRC

19 June 2024

Bridging hope and resilience: How CEA is transforming drought-affected communities in Jigawa State

Type:

Case Study

Organization:

IFRC, Nigerian Red Cross

The Community Engagement and Accountability (CEA) team conducted research in drought-affected Jigawa State, involving focus groups and interviews to understand local perspectives on climate change. Through collaborative workshops and Enhanced…

  • Africa
  • Behaviour change
  • Capacity building
  • Climate change

10 April 2024

Building Trust During COVID-19 in Humanitarian Settings: Video

Type:

Video

Organization:

IFRC, Red Crescent Society of Kyrgyzstan, US AID

This video case study from the Red Crescent Society of Kyrgyzstan shows their experiences in the Building Trust project, supported by USAID’s Bureau of Humanitarian Affairs, and how they were…

  • CEA and Health
  • Community feedback
  • COVID-19
  • Trust

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