Case studies
Case studies are a great way to share good practices, learnings, and solutions. These studies can provide inspiration and advice for those working in similar contexts and are a great way to spotlight the work of National Societies. Browse case studies geographically below or explore all case studies thematically using the search function. You can also submit your own case studies to be added to the CEA Hub by using the template at the bottom of the page and emailing your case study to lselby@redcross.org.uk.
Global Map of CEA Case Studies
Explore our new map of CEA case studies from around the world. Click on locations to see how Red Cross Red Crescent National Societies are fostering community participation, open and honest communication, and responsive feedback mechanisms in their programmes.
If you’d like to add a case study to the map, please email lselby@redcross.org.uk
Write your own case study
17 April 2025
Interagency Coordination Strengthens Red Cross Capacity and Knowledge
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IFRC, Indonesian Red CrossThis case study explores how the Indonesian Red Cross has strengthened its disaster and epidemic response by actively participating in interagency coordination forums, improving access to data, expertise, and resources…
17 April 2025
Panamanian Red Cross Coordination with Government Leads to Better Responses
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IFRC, Panamanian Red CrossThis case study explores how the Panamanian Red Cross Society is using its auxiliary role and participation in Government coordination forums to influence national policy and promote more accountable disaster…
17 April 2025
Myanmar Red Cross Expands its Reach and Impact Through Interagency Coordination
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IFRC, Myanmar Red CrossThis case study explores how the Myanmar Red Cross Society has expanded its community feedback mechanisms and impact nationwide by actively participating in the national AAP/CE Working Group, gaining access…
17 April 2025
Red Cross of Chad Takes a Leading Role in Interagency Coordination
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IFRC, Red Cross of ChadThis case study explores how the Red Cross of Chad is strengthening its role in accountability by leading trainings, hosting interagency meetings, and working closely with UN agencies, INGOs, and…
17 April 2025
Cameroon Red Cross Strengthens Visibility Through Interagency Coordination
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Cameroon Red Cross, IFRCThis case study explores how the Cameroon Red Cross has strengthened its nationwide activities and gained significant benefits through active interagency coordination for community engagement and accountability.
31 March 2025
Suggestion Boxes: Case Study and Guidance from the Hellenic Red Cross
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Hellenic Red CrossA case study of the Hellenic Red Cross use of Suggestion Boxes alongside other engagement channels in Accommodation Centres for Unnacommpanied Young People in Greece. Includes tips and guidance for…
31 March 2025
Hungarian Red Cross Community Engagement and Accountability Report July-Dec 2024
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Hungarian Red CrossSummary of CEA activities, achievements and future plans of the Hungarian Red Cross over the second half of 2024, with particular focus on the Society’s feedback mechanisms in work with…
12 February 2025
Enhancing Emergency Response Effectiveness through CEA: The Building Trust Project in Iraq
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IFRC, Iraqi Red Crescent SocietyThis case study documents the ‘Building Trust Project’ in Iraq which aimed to address the threat of haemorrhagic fever through a multifaceted strategy that emphasised awareness, protection, and community collaboration.…
27 August 2024
Internal Lassa Fever Awareness Campaign: a Realistic Community Engagement Approach
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Nigerian Red CrossA story from the Nigerian Red Cross Society on the effectiveness of CEA in a public health campaign.
19 June 2024
CEA capitalisation workshop in Mali
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Croix-Rouge Malienne, IFRCAs the workshop title suggests, the Malian Red Cross (MRC) aims to integrate learning from experiences into all its community engagement and accountability (CEA) activities. Held on May 30-31, 2024,…
19 June 2024
Bridging hope and resilience: How CEA is transforming drought-affected communities in Jigawa State
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IFRC, Nigerian Red CrossThe Community Engagement and Accountability (CEA) team conducted research in drought-affected Jigawa State, involving focus groups and interviews to understand local perspectives on climate change. Through collaborative workshops and Enhanced…
10 April 2024
Building Trust During COVID-19 in Humanitarian Settings: Video
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IFRC, Red Crescent Society of Kyrgyzstan, US AIDThis video case study from the Red Crescent Society of Kyrgyzstan shows their experiences in the Building Trust project, supported by USAID’s Bureau of Humanitarian Affairs, and how they were…
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