Case studies
Case studies are a great way to share good practices, learnings, and solutions. These studies can provide inspiration and advice for those working in similar contexts and are a great way to spotlight the work of National Societies. Browse case studies geographically below or explore all case studies thematically using the search function. You can also submit your own case studies to be added to the CEA Hub by using the template at the bottom of the page and emailing your case study to lselby@redcross.org.uk.
Global Map of CEA Case Studies
Explore our new map of CEA case studies from around the world. Click on locations to see how Red Cross Red Crescent National Societies are fostering community participation, open and honest communication, and responsive feedback mechanisms in their programmes.
If you’d like to add a case study to the map, please email lselby@redcross.org.uk
Write your own case study
31 March 2025
Suggestion Boxes: Case Study and Guidance from the Hellenic Red Cross
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Hellenic Red CrossA case study of the Hellenic Red Cross use of Suggestion Boxes alongside other engagement channels in Accommodation Centres for Unnacommpanied Young People in Greece. Includes tips and guidance for…
31 March 2025
Hungarian Red Cross Community Engagement and Accountability Report July-Dec 2024
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Hungarian Red CrossSummary of CEA activities, achievements and future plans of the Hungarian Red Cross over the second half of 2024, with particular focus on the Society’s feedback mechanisms in work with…
12 February 2025
Enhancing Emergency Response Effectiveness through CEA: The Building Trust Project in Iraq
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IFRC, Iraqi Red Crescent SocietyThis case study documents the ‘Building Trust Project’ in Iraq which aimed to address the threat of haemorrhagic fever through a multifaceted strategy that emphasised awareness, protection, and community collaboration.…
27 August 2024
Internal Lassa Fever Awareness Campaign: a Realistic Community Engagement Approach
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Nigerian Red CrossA story from the Nigerian Red Cross Society on the effectiveness of CEA in a public health campaign.
19 June 2024
CEA capitalisation workshop in Mali
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Croix-Rouge Malienne, IFRCAs the workshop title suggests, the Malian Red Cross (MRC) aims to integrate learning from experiences into all its community engagement and accountability (CEA) activities. Held on May 30-31, 2024,…
19 June 2024
Bridging hope and resilience: How CEA is transforming drought-affected communities in Jigawa State
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IFRC, Nigerian Red CrossThe Community Engagement and Accountability (CEA) team conducted research in drought-affected Jigawa State, involving focus groups and interviews to understand local perspectives on climate change. Through collaborative workshops and Enhanced…
10 April 2024
Building Trust During COVID-19 in Humanitarian Settings: Video
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IFRC, Red Crescent Society of Kyrgyzstan, US AIDThis video case study from the Red Crescent Society of Kyrgyzstan shows their experiences in the Building Trust project, supported by USAID’s Bureau of Humanitarian Affairs, and how they were…
20 March 2024
Papua New Guinea Red Cross COVID-19 Case Study Series
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IFRC, Papua New Guinea Red CrossA series of case studies on Papua New Guinea Red Cross’ COVID-19 preparedness and response operation, including their work on increasing vaccine awareness and collecting community feedback.
7 March 2024
Nepal Red Cross COVID-19 Case Study Series
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IFRC, Nepal Red CrossA series of case studies on Nepal Red Cross Societies (NRCS) COVID-19 preparedness and response operation, including their work on supporting health desks at transit points and reaching vulnerable groups.
20 February 2024
Case Study on CEA for People on the Move in The Gambia
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IFRC, Netherlands Red CrossA case study on Community Engagement and Accountability (CEA) in migration and Humanitarian Service Points (HSP) in The Gambia. This case study is shaped as an interactive storytelling piece in…
14 February 2024
CEA in Cash and Voucher Assistance: A Best Practice Example from Ukraine
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IFRC, Ukrainian Red Cross SocietyThis case study documents how community engagement and accountability approaches were integrated into the Ukraine Red Cross Society’s (URCS) Prykhystok programme, and the benefits this delivered. The Prykhystok Programme provides…
5 February 2024
CEA Practices in Program Cycle: Indonesia Red Cross
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Indonesian Red CrossThis case study explores the use of Community Engagement and Accountability (CEA) in the Indonesia Red Cross (PMI) programme cycle, during both emergency and non-emergency contexts.
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