CEA in Emergencies

Case studies

Case studies are a great way to share good practices, learnings, and solutions. These studies can provide inspiration and advice for those working in similar contexts and are a great way to spotlight the work of National Societies. Browse case studies geographically below or explore all case studies thematically using the search function. You can also submit your own case studies to be added to the CEA Hub by using the template at the bottom of the page and emailing your case study to lselby@redcross.org.uk.

Global Map of CEA Case Studies 

Explore our new map of CEA case studies from around the world. Click on locations to see how Red Cross Red Crescent National Societies are fostering community participation, open and honest communication, and responsive feedback mechanisms in their programmes.

If you’d like to add a case study to the map, please email lselby@redcross.org.uk

Discover our latest case studies

27 August 2024

Internal Lassa Fever Awareness Campaign: a Realistic Community Engagement Approach

A story from the Nigerian Red Cross Society on the effectiveness of CEA in a public health campaign.

19 June 2024

CEA capitalisation workshop in Mali

As the workshop title suggests, the Malian Red Cross (MRC) aims to integrate learning from experiences into all…

19 June 2024

Bridging hope and resilience: How CEA is transforming drought-affected communities in Jigawa State

The Community Engagement and Accountability (CEA) team conducted research in drought-affected Jigawa State, involving focus groups and interviews…

10 April 2024

Building Trust During COVID-19 in Humanitarian Settings: Video

This video case study from the Red Crescent Society of Kyrgyzstan shows their experiences in the Building Trust…

Africa

Browse case studies from the Africa region, including case studies on CEA in COVID-19 and Ebola responses, and setting up community committees for feedback and complaints.

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Americas

Browse case studies from the Americas region, including case studies on community feedback, CEA in extreme weather responses, and COVID-19.

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Asia-Pacific

Browse case studies from the Asia-Pacific region, including case studies on CEA and Cash, using social media for community engagement, and community-led solutions.

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Europe

Browse case studies from the Europe region, including case studies on co-production, institutionalising CEA, and CEA in refugee services.

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MENA

Browse case studies from the Middle East and North Africa (MENA) region, including case studies on community feedback.

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Global

Browse case studies from across the globe and filter by themes.

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Write your own case study

1 April 2020

CEA case study template

An IFRC template document for a Community Engagement and Accountability (CEA) case study. This document provides you with the layout, headings and prompts needed to produce your own CEA study.

16 August 2022

Case Study Guidance

This guidance document is designed to help humanitarian practitioners create and share detailed case studies. It provides comprehensive instructions on selecting topics, structuring case studies, including key characters, and conducting…

27 August 2024

Internal Lassa Fever Awareness Campaign: a Realistic Community Engagement Approach

Type:

Case Study

Organization:

Nigerian Red Cross

A story from the Nigerian Red Cross Society on the effectiveness of CEA in a public health campaign.

  • Africa
  • CEA and Health
  • Community work
  • Dialogue

Read more

19 June 2024

CEA capitalisation workshop in Mali

Type:

Case Study

Organization:

Croix-Rouge Malienne, IFRC

As the workshop title suggests, the Malian Red Cross (MRC) aims to integrate learning from experiences into all its community engagement and accountability (CEA) activities. Held on May 30-31, 2024,…

  • Africa
  • Best practice
  • Case study
  • IFRC

Read more

19 June 2024

Bridging hope and resilience: How CEA is transforming drought-affected communities in Jigawa State

Type:

Case Study

Organization:

IFRC, Nigerian Red Cross

The Community Engagement and Accountability (CEA) team conducted research in drought-affected Jigawa State, involving focus groups and interviews to understand local perspectives on climate change. Through collaborative workshops and Enhanced…

  • Africa
  • Behaviour change
  • Capacity building
  • Climate change

Read more

10 April 2024

Building Trust During COVID-19 in Humanitarian Settings: Video

Type:

Video

Organization:

IFRC, Red Crescent Society of Kyrgyzstan, US AID

This video case study from the Red Crescent Society of Kyrgyzstan shows their experiences in the Building Trust project, supported by USAID’s Bureau of Humanitarian Affairs, and how they were…

  • CEA and Health
  • Community feedback
  • COVID-19
  • Trust

Watch here

20 March 2024

Papua New Guinea Red Cross COVID-19 Case Study Series

Type:

Case Study

Organization:

IFRC, Papua New Guinea Red Cross

A series of case studies on Papua New Guinea Red Cross’ COVID-19 preparedness and response operation, including their work on increasing vaccine awareness and collecting community feedback.

  • Case study
  • CEA and Health
  • Community feedback
  • COVID-19

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7 March 2024

Nepal Red Cross COVID-19 Case Study Series

Type:

Case Study

Organization:

IFRC, Nepal Red Cross

A series of case studies on Nepal Red Cross Societies (NRCS) COVID-19 preparedness and response operation, including their work on supporting health desks at transit points and reaching vulnerable groups.

  • Case study
  • CEA and Health
  • COVID-19
  • Disease

Read more

20 February 2024

Case Study on CEA for People on the Move in The Gambia

Type:

Case Study

Organization:

IFRC, Netherlands Red Cross

A case study on Community Engagement and Accountability (CEA) in migration and Humanitarian Service Points (HSP) in The Gambia. This case study is shaped as an interactive storytelling piece in…

  • CEA and Migration
  • HSP
  • Humanitarian Service Points
  • Interactive

Read more

14 February 2024

CEA in Cash and Voucher Assistance: A Best Practice Example from Ukraine

Type:

Case Study

Organization:

IFRC, Ukrainian Red Cross Society

This case study documents how community engagement and accountability approaches were integrated into the Ukraine Red Cross Society’s (URCS) Prykhystok programme, and the benefits this delivered. The Prykhystok Programme provides…

  • CEA and Cash
  • Conflict
  • IDPs
  • Ukraine

Read more

5 February 2024

CEA Practices in Program Cycle: Indonesia Red Cross

Type:

Case Study

Organization:

Indonesian Red Cross

This case study explores the use of Community Engagement and Accountability (CEA) in the Indonesia Red Cross (PMI) programme cycle, during both emergency and non-emergency contexts.

  • Community-led solutions
  • Vaccines

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31 October 2023

Community Engagement and Accountability Impact Research: Georgia Case Study

Type:

Case Study

Organization:

IFRC

This case study was conducted as part of research commissioned by the IFRC on the impact of community engagement and accountability (CEA) on public health emergencies. The overall objective of…

  • Case study
  • COVID-19
  • Epidemics
  • Impact

Read more

3 October 2023

ECHO Programmatic Alliance Case Studies: Regional

Type:

Video

Organization:

IFRC

In Central America, the National Societies of Panama, Guatemala, Honduras and El Salvador are part of an initiative called ECHO PPP, whose objective is to provide a better service to…

  • ECHO PPP
  • Spanish

Watch here

3 October 2023

ECHO Programmatic Alliance Case Studies: Advocacy

Type:

Video

Organization:

IFRC

In Central America, the National Societies of Panama, Guatemala, Honduras and El Salvador are part of an initiative called ECHO PPP, whose objective is to provide a better service to…

  • Advocacy
  • Case study
  • ECHO PPP
  • Inter-agency coordination

Watch here

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