2 July 2025
CEA Institutionalisation Video Series: Nigeria
Type:
VideoOrganization:
British Red Cross, Nigerian Red CrossIn this video, the Nigerian Red Cross Society shares reflections, achievements, challenges, and key lessons from their CEA institutionalisation journey. Part of a four-country series featuring Chad, Kenya, Nepal, and…
30 June 2025
CEA Institutionalisation Video Series: Kenya
Type:
VideoOrganization:
British Red Cross, Kenya Red CrossIn this video, the Kenya Red Cross shares reflections, achievements, challenges, and key lessons from their CEA institutionalisation journey. Part of a four-country series featuring Chad, Kenya, Nepal, and Nigeria,…
30 June 2025
British Red Cross’ Review of CEA Institutionalisation
Type:
Learning reviewOrganization:
British Red CrossThis review documents the Community Engagement and Accountability (CEA) journey of seven National Societies currently being supported by the British Red Cross to institutionalise CEA. It explores key successes, challenges,…
26 June 2025
Community Driven Cyclone recovery in Bangladesh
Type:
Case StudyOrganization:
Bangladesh Red Crescent Society, IFRCThis case study details the community-driven recovery efforts in Bangladesh following Cyclone Remal, emphasising participation, empowerment, and resilience. Rather than delivering aid through a top-down model, BDRCS prioritised a participatory…
9 June 2025
Listening and Adapting: How the Red Cross of Chad is leveraging community feedback to enhance and adapt its support for migrants in Chad
Type:
Case StudyOrganization:
Red Cross of ChadThis case study explores how the Red Cross of Chad introduced multiple feedback channels within its migration programme to better meet the needs of migrants and ensure services align with…
9 June 2025
CEA Hub Satisfaction Survey – Results and Next Steps (2024-25)
Type:
SurveyOrganization:
British Red CrossThis presentation provides a comprehensive overview of the findings from the latest CEA Hub satisfaction survey (2024- 2025). It highlights key insights gathered from users and outlines proposed next steps…
9 June 2025
Review of Dengue Preparedness and Response of Red Cross Red Crescent Societies in Asia Pacific and Americas Regions
Type:
ReportOrganization:
IFRCThis operational review examines IFRC’s Disaster Response Emergency Fund (DREF) interventions for dengue outbreaks across seven countries in the Asia Pacific and Americas regions. This report underscores the critical importance…
9 June 2025
Afghan Red Crescent Societies’ CEA Policy
Type:
PolicyOrganization:
Afghan Red Crescent SocietyThe Afghan Red Crescent Society (ARCS) is undertaking substantial efforts to institutionalise CEA across its operations and programmes, and to advance the implementation of the CEA Minimum Commitments. As part…
7 June 2025
CBRN Rumour and Messaging Kit
Type:
ToolkitOrganization:
IFRCThis short kit has been developed to support National Societies in Europe to better prepare for and respond to community fears, misinformation, and communication challenges linked to potential Chemical, Biological,…
23 May 2025
ICRC Accountability to Affected People Institutional Framework
Type:
DocumentOrganization:
ICRCICRC framework setting out their approach to delivering high quality programming while remaining accountable to affected people, covering issues including: social inclusion, communication, participation, feedback, needs assessments, coordination, learning and…
19 May 2025
Strategy Refresh Insights: Community Listening Activities Summary Report
Type:
ReportOrganization:
British Red CrossA summary of the community listening activities the British Red Cross undertook to inform their organisational strategy refresh in 2024.
14 May 2025
ICRC Community Contact Centre Ukraine Presentation
Type:
Presentation slidesOrganization:
ICRCPresentation on the functioning of the ICRC Community Contact Centre in Ukraine.
14 May 2025
CEA Strategy for Africa 2020 – 2025
Type:
GuideOrganization:
IFRCSlightly adapted CEA strategy for Africa to last until and including 2025. The revision was done based on a review of the CEA Strategy for Africa 2020 – 2023.
13 May 2025
Ukraine Red Cross Quarterly CEA Report – May 2025
Type:
ReportOrganization:
Ukrainian Red Cross SocietyA Ukraine Red Cross CEA report highlighting activities and achievements over the first quarter of 2025.
6 May 2025
Guidance For Integrating Community Engagement Into National Cholera Plans
Type:
GuideOrganization:
Global Task Force on Cholera ControlThis guidance document is for those involved in designing, developing, and implementing National Cholera Plan for Control or Elimination (NCPs). Its focus is on integrating community engagement across all pillars…
29 April 2025
Induction to IFRC Operations: How to be accountable to affected communities
Type:
Training MaterialOrganization:
IFRCA one-hour online eLearning which is part of IFRC’s overall ‘Induction to IFRC Operations’ learning programme. The eLearning covers the value of CEA in an operation and how to integrate…
22 April 2025
Interagency Coordination for Community Engagement and Accountability
Type:
Guidance noteOrganization:
IFRCThis guidance note supports National Societies to strengthen their role in CEA interagency coordination. It explains what interagency coordination is, why it matters, common challenges, and how to engage effectively.…
17 April 2025
Interagency Coordination Strengthens Red Cross Capacity and Knowledge
Type:
Case StudyOrganization:
IFRC, Indonesian Red CrossThis case study explores how the Indonesian Red Cross has strengthened its disaster and epidemic response by actively participating in interagency coordination forums, improving access to data, expertise, and resources…
17 April 2025
Panamanian Red Cross Coordination with Government Leads to Better Responses
Type:
Case StudyOrganization:
IFRC, Panamanian Red CrossThis case study explores how the Panamanian Red Cross Society is using its auxiliary role and participation in Government coordination forums to influence national policy and promote more accountable disaster…
17 April 2025
Myanmar Red Cross Expands its Reach and Impact Through Interagency Coordination
Type:
Case StudyOrganization:
IFRC, Myanmar Red CrossThis case study explores how the Myanmar Red Cross Society has expanded its community feedback mechanisms and impact nationwide by actively participating in the national AAP/CE Working Group, gaining access…
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