Welcome to the Community Engagement Hub

Putting communities at the heart of what we do.

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Discover our recently added resources

New

6 May 2025

Guidance For Integrating Community Engagement Into National Cholera Plans

This guidance document is for those involved in designing, developing, and implementing National Cholera Plan for Control or…

New

29 April 2025

Induction to IFRC Operations: How to be accountable to affected communities

A one-hour online eLearning which is part of IFRC’s overall ‘Induction to IFRC Operations’ learning programme. The eLearning…

New

22 April 2025

Interagency Coordination for Community Engagement and Accountability

This guidance note supports National Societies to strengthen their role in CEA interagency coordination. It explains what interagency…

New

17 April 2025

Interagency Coordination Strengthens Red Cross Capacity and Knowledge

This case study explores how the Indonesian Red Cross has strengthened its disaster and epidemic response by actively…

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Watch CEA videos

1 March 2022

Complaints and Feedback Mechanisms – Closing the feedback loop

In this video, Ibrahim, Lebanese Red Cross PMER Coordinator for the Medico-Social sector, takes us through the process…

4 April 2023

Community Engagement and Accountability in Evaluation

A video on including CEA in programme evaluations. It is essential that people from affected communities are included…

4 April 2023

An Introduction to Community Engagement and Accountability

An introductory video to Community Engagement and Accountability (CEA). When responding to humanitarian crises – whether it’s a…

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