Welcome to the Community Engagement Hub

Putting communities at the heart of what we do.

Discover our recently added resources

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25 July 2024

IFRC Community Trust Index Cross-Country Analysis in Asia-Pacific

This study, conducted across Mongolia, the Philippines, Papua New Guinea, the Solomon Islands, and Tuvalu, highlights the importance…

19 July 2024

Feedback Coding Guide Asia Pacific

A step-by-step introduction to coding and analysis of community insights using a coding framework.

19 July 2024

Feedback Form Training Slides Asia Pacific

This slide deck explains in detail the feedback form questions, and the instruction on how to download the…

19 July 2024

Community Feedback Report Template (Asia Pacific)

A template including example text and comments to share key findings of community feedback analysis. Ensure to adapt…

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Explore our topical resource pages:

Visit resources on CEA and COVID-19 here.

Visit resources on CEA and Earthquakes here.

Visit resources on CEA and the Ukraine crisis response here.

Watch CEA videos

4 April 2023

Community Engagement and Accountability in Evaluation

A video on including CEA in programme evaluations. It is essential that people from affected communities are included…

4 April 2023

An Introduction to Community Engagement and Accountability

An introductory video to Community Engagement and Accountability (CEA). When responding to humanitarian crises – whether it’s a…

1 March 2022

Complaints and Feedback Mechanisms – Closing the feedback loop

In this video, Ibrahim, Lebanese Red Cross PMER Coordinator for the Medico-Social sector, takes us through the process…

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