Mensajes
Es esencial utilizar canales de comunicación precisos y fiables para que las comunidades locales puedan compartir y recibir mensajes.
Estos recursos y herramientas le ayudarán a crear, planificar y transmitir mensajes a las comunidades de la forma más adecuada.
Search results
29 June 2019
A guide for the media on communicating in public health emergencies
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BBC MediaA BBC Media Action guide created for the IFRC, on communicating in public health emergencies. More resources are available on the BBC website: https://www.bbc.co.uk/mediaaction/research-and-insight.
19 June 2019
Patient satisfaction surveys
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IFRCA satisfaction review data entry template produced by the IFRC. This can be adapted for use in novel situations as part of a broader Community Engagement and Accountability programme.
19 June 2019
Nigeria Floods 2012: Early Recovery Shelter: Beneficiary Satisfaction Survey
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IFRCA Beneficiary Satisfaction Questionnaire produced by the IFRC as part of their Early Recovery Shelter CEA programme following the Nigeria Floods.
19 June 2019
Early Recovery Shelter Project: beneficiary satisfaction survey
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IFRCA Beneficiary Satisfaction Questionnaire produced by the IFRC as part of their Community Engagement and Accountability programme following the Nigeria Floods.
19 June 2019
Beneficiary satisfaction questionnaire (Vanuatu)
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IFRCA Beneficiary Satisfaction Questionnaire produced by the Vanuatu Red Cross Society as part of their Community Engagement and Accountability programme.
19 June 2019
Perception survey: Nepal
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Nepal Red CrossCommunity perceptions surveys produced by the IFRC to measure satisfaction in relation to disaster response, following the Nepal earthquake in 2015.
19 June 2019
Devising and customising key messages
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BBC MediaA presentation produced for a BBC Media Action training workshop, about how to customise key messages during a humanitarian crisis. It covers identification of key messages and methods of delivery (SMS, radio, TV).
18 June 2019
IVR scripts
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IFRCA collection of scripts used by the Red Cross as part of their IVR (Interactive Voice Response) telephone line service, to support CEA activity. Topics include disaster preparedness, health and first aid.
18 June 2019
SMS emergency messaging
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IFRCExamples of SMS messages from the IFRC, forming part of their Community Engagement and Accountability activities.
18 June 2019
Disaster preparedness SMS campaigns (Haiti)
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IFRCA document outlining the Red Cross disaster preparedness SMS campaigns in Haiti, which formed part of the Community Engagement and Accountability response.
18 June 2019
Standard Operating Procedures for the issuing of SMS
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IFRCA Standard Operating Procedures template for issuing SMS to affected communities. This document was produced for the Sierra Leone Red Cross Society (SLRCS) & the internet service provider SierraTel and can be adapted for your own Community Engagement and Accountability activities.
18 June 2019
SMS checklist for emergencies
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IFRCAn SMS checklist template to support with the use of SMS in Community Engagement and Accountability (CEA) activities. This document was produced for the Sierra Leone Red Cross Society (SLRCS) and can be adapted for your own CEA activities.
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