CEA in Emergencies

Community Data

Discover how Community Engagement and Accountability (CEA) uses data to strengthen trust, improve humanitarian responses, and ensure communities are at the heart of decision-making. Learn about tools, best practices, and real-world impact.

Impact Research

This report presents findings from research in Georgia, Guatemala, Guinea, Indonesia, and Malawi on how CEA strategies strengthen health and humanitarian programmes during COVID-19 and other outbreaks such as Ebola and cholera.

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Community Insights

A compilation of reports illustrating how community insights can strengthen trust, improve responses, and place communities at the centre of humanitarian action.

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Community Trust Index

The Community Trust Index is an evidence-based tool to measure and enhance trust between humanitarian organisations and the communities they serve.

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CEA Data Tools

A compilation of tools designed to help you collect and analyse community perspectives, ensuring humanitarian responses are informed by local voices.

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3 July 2019

Beneficiary Communications and Accountability baseline assessment grid

Type:

Tool

Organization:

IFRC

An IFRC ‘Beneficiary Communications and Accountability Baseline Assessment Grid’, which looks at the institutional capacity for CEA in response, recovery and development.

  • Accountability
  • Assessments and surveys
  • Disaster
  • Response

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2 July 2019

Communication needs assessment toolkit

Type:

Toolkit

Organization:

CDA Collaborative

A suite of tools, developed by CDAC Network and ACAPS, that provide guidance for humanitarian responders to assess and determine how to enhance communication with communities at different stages of…

  • Assessments and surveys
  • Communication

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29 June 2019

Monitoring Perceptions of People Served by the Red Cross in Austria: a case study by IFRC

Type:

Case Study

Organization:

IFRC

An IFRC case study on ‘Monitoring Perceptions of People Served by the Red Cross in Austria and Their Field Staff’. https://groundtruthsolutions.org/.

  • Assessments and surveys
  • CEA and Migration
  • Monitoring
  • Restoring family links

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29 June 2019

Tracking Migrant Perception in Italy: a case study by IFRC

Type:

Case Study

Organization:

IFRC

An IFRC case study produced by Ground Truth on ‘Tracking Migrant Perceptions in Italy’, which includes perception surveys. More resources are available on the Ground Truth website: https://groundtruthsolutions.org/.

  • Assessments and surveys
  • Asylum seekers
  • CEA and Migration
  • Migrants

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27 June 2019

Information needs assessment: Cox’s Bazar – Bangladesh

Type:

Tool

Organization:

Internews

An Information Needs Assessment carried out by Internews in Bangladesh, to determine the information needs of displaced communities. Additional resources are available on the Internews website: https://internews.org/.

  • Assessments and surveys
  • Communication
  • Information
  • Migrants

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27 June 2019

Information needs assessment: Mali

Type:

Tool

Organization:

Internews

An Information Needs Assessment carried out by Internews in Gao, Mali, to determine the information needs of displaced communities. Additional resources are available on the Internews website: https://internews.org/.

  • Assessments and surveys
  • Communication
  • Information

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