CEA in Emergencies

Community Data

Discover how Community Engagement and Accountability (CEA) uses data to strengthen trust, improve humanitarian responses, and ensure communities are at the heart of decision-making. Learn about tools, best practices, and real-world impact.

Impact Research

This report presents findings from research in Georgia, Guatemala, Guinea, Indonesia, and Malawi on how CEA strategies strengthen health and humanitarian programmes during COVID-19 and other outbreaks such as Ebola and cholera.

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Community Insights

A compilation of reports illustrating how community insights can strengthen trust, improve responses, and place communities at the centre of humanitarian action.

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Community Trust Index

The Community Trust Index is an evidence-based tool to measure and enhance trust between humanitarian organisations and the communities they serve.

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CEA Data Tools

A compilation of tools designed to help you collect and analyse community perspectives, ensuring humanitarian responses are informed by local voices.

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15 December 2021

Perceptions survey on Covid-19 vaccination, Greece

Type:

Survey

Organization:

Hellenic Red Cross

Results of the perceptions survey that was conducted by the Hellenic Red Cross on COVID-19 vaccination. The survey aimed to determine whether information resources for vulnerable populations on access to…

  • Assessments and surveys
  • Community feedback
  • COVID-19
  • Greek

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15 December 2021

Cambodia community perception survey on COVID-19

Type:

Survey

Organization:

IFRC

A community perception survey on perceptions of COVID-19 in Cambodia, including questions relating to the vaccine, MHPSS, and risk perceptions.

  • Assessments and surveys
  • Cambodia
  • Community feedback
  • MHPSS

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8 December 2021

Satisfaction survey on Covid-19 activities

Type:

Report

Organization:

IFRC, Turkish Red Crescent

A satisfaction survey aiming to assess the level of people’s satisfaction regarding the services provided at 16 Community Centers of Turkish Red Crescent Society (TRCS) within the scope of its…

  • Assessments and surveys
  • Community feedback
  • COVID-19
  • Survey

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29 November 2021

Perceptions survey on COVID-19 vaccination in Ukraine

Type:

Report

Organization:

IFRC, Ukrainian Red Cross Society

A summary of a survey on community perceptions on COVID-19 vaccination in Ukraine conducted by the Ukrainian Red Cross (URCS) with support from IFRC in September and October 2021. The…

  • Assessments and surveys
  • Community feedback
  • COVID-19
  • Epidemics

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20 May 2021

Perceptions of a pandemic: Africa Red Cross / Red Crescent volunteer perceptions

Type:

Report

Organization:

Ground Truth, IFRC

This report presents highlights from the Covid-19 perceptions survey of Red Cross/ Red Crescent (RCRC) volunteers across the Africa region. The goal is to gain insights into how the pandemic…

  • Assessments and surveys
  • Community feedback
  • French
  • Perceptions

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2 April 2020

Case study: Assessment report, Red Cross Multi-functional Centre of Thessaloniki

Type:

Case Study

Organization:

IFRC

This case study details the work of The Red Cross Multifunctional Centre (MFC) in Thessaloniki to establish a system to listen, collect, analyse, respond to and act on feedback to…

  • Assessments and surveys
  • CEA and Migration
  • Migrants
  • Refugees

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