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20 August 2025

In this video, IFRC’s CEA Officer Shadreck Munkombwe unpacks the importance of closing the feedback loop—a continuous process of collecting, analysing, and acting on community feedback.

• CEA and Health
• Cholera
• Community feedback

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20 August 2025

In this video, Nekena Mbola Tahina Pierre, Evaluation Officer at the Malagasy Red Cross Society, explains how honest community feedback helps improve aid distributions by capturing both positive and negative…

• CEA and Cash
• Community feedback
• Community meetings
• CVA

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19 August 2025

In this video, Kally Mankatu, Director of CEA at the Red Cross of the Democratic Republic of the Congo (RCDRC), shares how the national society is strengthening CEA to improve…

• CEA and Health
• COVID-19
• Epidemics
• French

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19 August 2025

In this video, Frances Amulen, Community Engagement and Accountability (CEA) Officer at the Uganda Red Cross Society (URCS), highlights how senior management’s commitment has ensured resources for CEA.

• Community feedback
• Institutionalisation
• Trust

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19 August 2025

In this video, Fatoumata Sow, National Coordinator on PGI/CEA for the Mali Red Cross, explains how the national society is institutionalising Community Engagement and Accountability (CEA) through local complaint management…

• Community feedback
• Complaint management committees
• French
• Institutionalisation

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19 August 2025

In this video, Léa Balima, CEA and PGI Focal Point at the Burkinabe Red Cross Society, shares how the national society introduced a community feedback mechanism during their response to…

• Community feedback
• Extreme weather
• Flooding
• French

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