Case studies

Case studies are a great way to share good practices, learnings, and solutions. These studies can provide inspiration and advice for those working in similar contexts and are a great way to spotlight the work of National Societies. Browse case studies geographically below or explore all case studies thematically using the search function. You can also submit your own case studies to be added to the CEA Hub by using the template at the bottom of the page and emailing your case study to lselby@redcross.org.uk.

Global Map of CEA Case Studies 

Explore our new map of CEA case studies from around the world. Click on locations to see how Red Cross Red Crescent National Societies are fostering community participation, open and honest communication, and responsive feedback mechanisms in their programmes.

If you’d like to add a case study to the map, please email lselby@redcross.org.uk

Discover our latest case studies

27 August 2024

Internal Lassa Fever Awareness Campaign: a Realistic Community Engagement Approach

A story from the Nigerian Red Cross Society on the effectiveness of CEA in a public health campaign.

19 June 2024

CEA capitalisation workshop in Mali

As the workshop title suggests, the Malian Red Cross (MRC) aims to integrate learning from experiences into all…

19 June 2024

Bridging hope and resilience: How CEA is transforming drought-affected communities in Jigawa State

The Community Engagement and Accountability (CEA) team conducted research in drought-affected Jigawa State, involving focus groups and interviews…

10 April 2024

Building Trust During COVID-19 in Humanitarian Settings: Video

This video case study from the Red Crescent Society of Kyrgyzstan shows their experiences in the Building Trust…

Write your own case study

1 April 2020

CEA case study template

An IFRC template document for a Community Engagement and Accountability (CEA) case study. This document provides you with the layout, headings and prompts needed to produce your own CEA study.

16 August 2022

Case Study Guidance

This guidance document is designed to help humanitarian practitioners create and share detailed case studies. It provides comprehensive instructions on selecting topics, structuring case studies, including key characters, and conducting…

3 July 2023

Community Engagement and Accountability in Drought Anticipatory Action

Type:

Case Study

Organization:

British Red Cross, Kenya Red Cross

A case study exploring how community engagement and accountability (CEA) activities, such as indaba participatory video, were ingrained in the Kenyan Red Cross’ anticipatory action against drought project.

  • Anticipatory action
  • FbF
  • Participatory video
  • Radio

3 July 2023

Youth in Teknaf

Type:

Case Study

Organization:

Bangladesh Red Crescent Society, British Red Cross

This case study documents feedback captured during focus group discussions with targeted communities between the ages of 18-35 to understand the changes to the lives of youths after receiving cash…

  • CEA and Cash
  • Community feedback
  • CVA
  • Focus group discussion

3 July 2023

Fishermen and fish vendors in Teknaf

Type:

Case Study

Organization:

Bangladesh Red Crescent Society, British Red Cross

This case study explores feedback captured during focus group discussions with targeted communities who are in the fishing industry to understand the changes to their lives after receiving cash assistance.

  • CEA and Cash
  • Community feedback
  • CVA
  • Focus group discussion

3 July 2023

Women-led collective actions on PGI

Type:

Case Study

Organization:

Bangladesh Red Crescent Society, British Red Cross

This case study aims to understand the impact of awareness and empowerment sessions and community led-activities on women’s participation in promoting CEA, protection gender and inclusion (PGI) and anti-trafficking (AT)…

  • Anti-trafficking
  • Community feedback
  • Community-led solutions
  • Focus group discussion

3 July 2023

Tomtom and rickshaw drivers

Type:

Case Study

Organization:

Bangladesh Red Crescent Society, British Red Cross

A case study documenting feedback captured during focus group discussions with targeted communities who make a living by transporting goods and people to understand the changes to their lives and…

  • Community feedback
  • CVA
  • Focus group discussion

3 July 2023

Small business owners in Teknaf

Type:

Case Study

Organization:

Bangladesh Red Crescent Society, British Red Cross

A case study documenting community feedback gathered during focus group discussions with targeted communities who are running their own small businesses to understand the changes to their lives after receiving…

  • Community feedback
  • CVA
  • Focus group discussion

3 July 2023

Sanitary latrines improving hygiene conditions

Type:

Case Study

Organization:

Bangladesh Red Crescent Society, British Red Cross

A case study documenting community feedback captured during focus group discussions with recipients of latrine support to better understand the changes observed in the host communities after they received information…

  • Community feedback
  • Focus group discussion
  • Hygiene

29 March 2023

Implementing CEA in accommodation centres for unaccompanied young people

Type:

Case Study

Organization:

Hellenic Red Cross

Over the past five years, Hellenic Red Cross has been institutionalising and integrating CEA across its programmes and services. This case study looks at how CEA approaches have informed their…

  • Asylum seekers
  • CEA and Migration
  • Institutionalisation
  • Migrants

2 March 2023

Exit strategy from Ritsona accommodation centre for refugees and migrants

Type:

Case Study

Organization:

Hellenic Red Cross

In Early 2023 Hellenic Red Cross began closing activities it had been delivering at the Ritsona accommodation centre, home to around 2,000 refugees and migrants. This case study sets out…

  • CEA and Migration
  • Exit strategy
  • Migrants
  • Refugees

27 February 2023

Italian Red Cross Case Study – Perception Survey

Type:

Case Study

Organization:

IFRC, Italian Red Cross

A case study on how Italian Red Cross conducted perception surveys with people evacuated from Ukraine, helping to understand their concerns and aspirations following their arrival in Italy.

  • Conflict
  • Migrants
  • Perception Survey
  • Refugees

27 February 2023

Hellenic Red Cross Case Study – Video Feedback

Type:

Case Study

Organization:

Hellenic Red Cross, IFRC

A case study by Hellenic Red Cross exploring how video can be used to collect feedback from young people in a more fun and engaging way.

  • Community feedback
  • Video
  • Youth

27 February 2023

Hellenic Red Cross Case Study – Discussion Sessions

Type:

Case Study

Organization:

Hellenic Red Cross, IFRC

This case study explores how the Hellenic Red Cross launched information and discussion sessions with women living in migrant accommodation centres in Greece as a chance for people to share…

  • MHPSS
  • Migrants
  • Psychosocial support
  • Refugees

In partnership with:

DFID logo