COVID-19

COVID-19 has been declared a global health emergency. Trusted, clear and effective communication and engagement approaches are critical to ensure that fear, panic and rumours do not undermine COVID-19 responses.

You can use the tools and resources in this section to incorporate CEA into your COVID-19 operations.

All resources can be viewed in list format, here

Additional resources can be found in the following resource libraries:

Search results

2 April 2020

Including migrants and displaced people in preparedness and response activities: Asia Pacific

Type:

Tool

Organisation:

IFRC

This document provides guidance for Asia Pacific National Societies on how to include migrants and displaced people in COVID-19 preparedness and response activities.

  • Asia Pacific
  • Camps

2 April 2020

Including migrants and displaced people in preparedness and response activities: MENA

Type:

Tool

Organisation:

IFRC

This document provides guidance for MENA (Middle East and North Africa) National Societies on how to include migrants and displaced people in COVID-19 preparedness and response activities.

  • Camps
  • COVID-19

2 April 2020

Scaling-up Covid-19 outbreak readiness and response operations in humanitarian situations

Type:

Publication

Organisation:

IFRC

This Interim Guidance addresses specific needs and considerations required in humanitarian situations, including camps and camp-like settings and the surrounding host communities, in scaling-up readiness and response operations for the COVID-19 outbreak through effective multi-sectoral partnership.

  • Camps
  • COVID-19

2 April 2020

How to use social media to better engage people affected by crises

Type:

Tool

Organisation:

ICRC

A general guide from ICRC, IFRC and OCHA with practical tips and advice on how to use social media effectively to engage with, and be accountable to, affected people.

  • COVID-19
  • Crisis

2 April 2020

Tips for using social media

Type:

Tool

Organisation:

IFRC

This document provides a set of quick recommendations to listen, track and respond to your audiences and providing timely, accurate information about COVID-19 using social media. Editable social media content and templates are included.

  • COVID-19
  • Disease

2 April 2020

Key messages and actions for COVID-19 prevention and control in schools

Type:

Publication

Organisation:

IFRC

This document, produced by World Health Organization, IFRC and UNICEF, provides clear and actionable guidance for safe operations through the prevention, early detection and control of COVID-19 in schools and other educational facilities.

  • COVID-19
  • Disease

2 April 2020

How to include marginalized and vulnerable people in risk communication and community engagement

Type:

Publication

Organisation:

IFRC

This guide provides advice on how to include marginalized and vulnerable people in risk communication and community engagement during COVID-19 operations.

  • COVID-19
  • Disease

2 April 2020

New coronavirus risk communication and community engagement strategy – Africa

Type:

Tool

Organisation:

IFRC

This strategy outlines the importance and priorities of Risk Communication and Community Engagement (RCCE) in the response to new coronavirus in Africa.

  • Africa
  • COVID-19

2 April 2020

COVID-19: Rapid assessment tool

Type:

Tool

Organisation:

IFRC

This tool could be used in combination with the focus group discussions (FGD) one and be adapted for key informant interviews (KII). Participant observation (PO) will as well contribute to the collection of data, and then triangulated with other sources.

  • Arabic
  • COVID-19

2 April 2020

Guide to run focus group discussions with community volunteers

Type:

Tool

Organisation:

IFRC

This guide helps you to run a focus group discussion (FGD) with community volunteers to understand the questions, rumours, suggestions and concerns they are hearing about the new coronavirus from people during their work in communities.

  • Arabic
  • COVID-19

2 April 2020

Focus group discussion guide for communities

Type:

Tool

Organisation:

IFRC

This guide can be used to help you run a focus group discussion (FGD) with community members to find out the perceptions, questions, suggestions and rumours within the community about the new coronavirus.

  • COVID-19
  • Disease

2 April 2020

The new coronavirus radio show guide and running order

Type:

Tool

Organisation:

IFRC

This risk communication and community engagement (RCCE) guide can help you run an interactive radio chat show programme to provide communities with timely, accurate information about the new coronavirus.

  • COVID-19
  • Disease