COVID-19 has been declared a global health emergency. Trusted, clear and effective communication and engagement approaches are critical to ensure that fear, panic and rumours do not undermine COVID-19 responses.
You can use the tools and resources in this section to incorporate CEA into your COVID-19 operations.
All resources can be viewed in list format, here
Additional resources can be found in the following resource libraries:
17 June 2020
COVID-19 analysis: knowledge/ attitudes / practices / participation
This document contains Risk Communication, Community Engagement and Accountability (CEA) recommendations based on an interdisciplinary review of literature related to COVID-19. This includes a scan of literature from the fields of social science, design, futures and other research fields with a focus on literature on Asia Pacific. There are multiple additions of this resource which can be found under 'related resources'.
3 June 2020
Communication materials on how to use a mask
A range of multilingual communications materials on how to use a mask safely and effectively. This resource will be regularly updated with new materials.
27 May 2020
Epidemic Control for Volunteers (ECV) training
An Epidemic Control for Volunteers (EVC) training designed to equip participants with an understanding of the common infectious diseases that cause outbreaks and how they are spread, as well as how to prevent and control them, actions to prevent epidemics, and how to assist during outbreaks. Available in English and French.
18 May 2020
Interim guidance for Red Cross and Red Crescent staff and volunteers working with older people during COVID -19 response
The purpose of this document is to provide information to Red Cross Red Crescent staff and volunteers on how to engage with, inform and support older people to support older people in facing new challenges linked to COVID-19.
18 May 2020
Trainer of Trainers Webinar on Risk Communication/CEA
This Trainer of Trainers Webinar produced by IFRC provides the fundamentals to plan and implement culturally appropriate and context specific community engagement approaches in the response of COVID-19. It also provides tips and tools to replicate the training with other technical staff and volunteers from National Societies
14 May 2020
Impact of COVID-19 on refugee populations benefitting from the ESSN programme
Organisation:Turkish Red Crescent
This assessment report, produced by the Turkish Red Crescent Society, IFRC and ECHO, gathers data on the economic and social impact of COVID-19 on the lives of refugees benefiting from the Emergency Social Safety Net (ESSN) programme.
13 May 2020
A children's poster on how to protect yourself from Covid-19. Available in English, French and Spanish.
13 May 2020
How to wear a mask
A poster on how to use a mask, including guidelines on how to safely put on and take off a mask. Available in English and French.
11 May 2020
Risk Communication, Community Engagement and Accountability (CEA) recommendations based on an interdisciplinary review of literature related to COVID-19. This includes a scan of literature from the fields of social science, design, futures and other research fields in the Asia Pacific.
7 May 2020
Rapid assessment: Community perception on Covid-19
A rapid assessment report conducted by PMI and IFRC exploring preferred communication methods in Indonesia, information sources, information needs and rumours. Available in English and Indonesian.
6 May 2020
Tips for engaging communities during COVID-19 in low-resource settings, remotely and in-person
This brief provides key considerations for engaging communities on COVID-19 and tips for how to engage where there are movement restrictions and physical distancing measures in place, particularly in low-resource settings.
4 May 2020
How to include marginalized and vulnerable people in risk communication and community engagement (Update #1)
This document provides guidance on additional marginalized and vulnerable groups and how to include them in COVID-19 risk communication and community engagement (RCCE) activities.
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