COVID-19

COVID-19 has been declared a global health emergency. Trusted, clear and effective communication and engagement approaches are critical to ensure that fear, panic and rumours do not undermine COVID-19 responses.

You can use the tools and resources in this section to incorporate CEA into your COVID-19 operations.

All resources can be viewed in list format, here

Additional resources can be found in the following resource libraries:

Search results

13 August 2020

African Epidemic Control for Volunteer & Risk Communication and Community Engagement Training – online and face to face version

Type:

Training Material

Organisation:

IFRC

This ECV RCCE training is aimed at National Society staff and volunteers involved in health and RCCE activities for the COVID-19 response who cannot be trained face to face. The training can be delivered over two full days or split into half day modules, online or face to face. Available in English and French.

  • Africa
  • COVID-19

27 July 2020

Ask Dr Ben factsheet

Type:

Factsheet

Organisation:

IFRC

This factsheet accompanies the feedback report by addressing the top 4 to 5 questions and rumours posed by communities. It is designed to help NSs tackle key questions and rumours in an accurate and precise manner. Available in English and French.

  • Africa
  • COVID-19
  • Epidemics

27 July 2020

Africa regional COVID-19 community feedback reports

Type:

Publication

Organisation:

IFRC

Each month, the IFRC Africa Regional office will analyse feedback collected by National Societies across the Africa region. This includes the beliefs, fears, rumours, questions and suggestions people have about COVID-19 and about the humanitarian response. Available in English and French.

  • Africa
  • COVID-19
  • Disease

23 July 2020

Toolkit: “I’ll explain it with clay”

Type:

Tool

Organisation:

IFRC

A toolkit containing links to videos which use clay figures to address topics relating to COVID-19, such as stigma and rumours, as well as issues surrounding migration, including social inclusion. Available in English and Spanish.

  • COVID-19
  • Migration
  • Spanish

23 July 2020

Community perception on COVID-19, Timor-Leste

Type:

Report

Organisation:

IFRC

This report, produced by Timor-Leste Red Cross Society and the IFRC, presents the results of a community perception survey undertaken to assess the knowledge and perceptions surrounding COVID-19 across different municipalities in Timor-Leste.

  • Asia Pacific
  • COVID-19

22 July 2020

Finding community-led solutions to COVID-19

Type:

Publication

Organisation:

RCCE technical working group

An interagency guidance note on working with communities in high density settings to plan local approaches to preventing and managing COVID-19. This guidance note is intended for anyone involved in COVID-19 risk communication and community engagement (RCCE) efforts in complex and fragile settings in Africa. Available in English and French.

  • Africa
  • Camps

9 July 2020

Guidance: Contact tracing for COVID-19

Type:

Publication

Organisation:

IFRC

This document has been developed to assist National Societies in deciding if and how they may wish to assist their government’s strategy for contact tracing as part of their response plan for COVID-19. Available in English and French.

  • Contact tracing
  • COVID-19

8 July 2020

COVID-19: The role of media in addressing stigma (Asia Pacific)

Type:

Webinar

Organisation:

IFRC

In this webinar, representatives from Indian news site The Wire and international organisations BBC Media Action, the IFRC and Internews discuss practical steps media can take to address stigma, rumours, and misinformation during COVID-19. Slides and recordings available.

  • Asia Pacific
  • COVID-19
  • Health communications

6 July 2020

COVID-19: Planning guide for adapting RCCE as public health and social measures shift

Type:

Publication

Organisation:

IFRC

A 'live' document containing key RCCE considerations during lockdown and the transition towards opening restrictions; safety measures for conducting in-person community meetings, and templates and examples of RCCE in different humanitarian contexts. The document was jointly developed by the IFRC, the READY Initiative, Save the Children, Johns Hopkins CCP, UNICEF, WHO among others.

  • Community meetings
  • COVID-19
  • Low-resource settings

29 June 2020

Practical guidance for RCCE for refugees, Internally Displaced Persons (IDPs), migrants, and host communities particularly vulnerable to COVID-19 pandemic

Type:

Publication

Organisation:

IFRC

This practical guidance is designed to assist programme specialists to implement COVID19 RCCE activities for and with refugees, IDPs, migrants and host communities vulnerable to the pandemic. This guidance was produced by the RCCE Interagency working group.

  • COVID-19
  • Disease

24 June 2020

Tips for volunteers on conducting face-to-face community meetings during COVID-19

Type:

Infographic

Organisation:

IFRC

An infographic providing tips on how to safely engage with communities while conducting face-to-face meetings during COVID-19. Available in multiple languages.

  • Arabic
  • Asia Pacific
  • Bangla

17 June 2020

Asia Pacific: ToT webinar on risk communication/CEA during COVID-19

Type:

Training Material

Organisation:

IFRC

A training of trainers (ToT) webinar on risk communication/community engagement and accountability during COVID-19. This document contains the webinar's presentation audio. A video recording of the webinar and slides are available.

  • Asia Pacific
  • COVID-19