COVID-19 Resources

Trusted, clear and effective communication and engagement approaches are critical to ensure that fear, panic and rumours do not undermine COVID-19 responses. You can use the tools and resources in this section to incorporate CEA into your COVID-19 operations. All resources can be found in list format here.

19 July 2021

Data synthesis: public perceptions of the COVID-19 vaccinations

Type:

Report

Organization:

RCCE Collective Service

A series of data syntheses from the RCCE Collective Service. It focuses on public perceptions of the COVID-19 vaccinations, bringing together 66 data sources from quantitative surveys across 107 countries and six regions, underpinned by a rapid review of additional studies and community feedback data from Africa.

  • Community feedback
  • Vaccines

15 July 2021

COVID-19 Infodemic trends in Africa

Type:

Report

Organization:

Africa Infodemic Response Alliance, IFRC, UNICEF

This report presents operational recommendations based on monthly COVID-19 online and offline community feedback trends analysis in Africa. It aims to enable evidence-based decision-making at regional and national levels.

  • Community feedback

1 July 2021

Learning about Covid-19-related stigma, quarantine and isolation experiences in Finland

Type:

Case Study

Organization:

SSHAP

This study explores the forms and outcomes of coronavirus and COVID-19-related social stigma and the experiences of people who were home quarantined or isolated in Finland during the spring of 2020.

  • Stigma prevention

1 July 2021

‘COVID-19 and its impacts’: Social listening report on online conversations in Eastern and Southern Africa

Type:

Report

Organization:

UNICEF ESARO

This monthly report provides key highlights of the digital conversations on COVID-19 and its impacts in Eastern and Southern Africa. The report builds on different categories of online signals including search trends, social media content (posts, comments) and digital news articles.

  • Community feedback
  • Media
  • Social media

1 July 2021

Cameroon Red Cross: All against COVID-19, a case study

Type:

Case Study

Organization:

Cameroon Red Cross

A case study on how the Cameroon Red Cross’ collected community feedback to find out more about perceptions and needs related to the COVID-19. The case study can also be viewed as a video under ‘related resources.’

  • Community feedback
  • Perceptions

7 June 2021

Operational guide for engaging communities in contact tracing

Type:

Guide

Organization:

GOARN, IFRC, UNICEF, WHO

The purpose of this guidance is to reinforce the place of community engagement and participation in the contact tracing process. The guidance and related products articulate best practice principles for community engagement and how they can be operationalized as part of any community-centred contact tracing strategy.

  • Contact tracing

2 June 2021

One light, one tunnel: How commitments to COVID-19 vaccine equity can become reality for last mile communities

Type:

Policy brief

Organization:

IFRC

An IFRC policy brief on equity in COVID-19 vaccination containing practical examples of how Red Cross and Red Crescent are supporting vaccination efforts worldwide. This brief includes a special chapter focused on how community engagement and social mobilization are central pieces to ensure COVID-19 vaccine acceptance.

  • Arabic
  • Community mobilization
  • Equity
  • French
  • Spanish
  • Vaccines

27 May 2021

Vaccination status of refugees in Turkey – survey results ii

Type:

Report

Organization:

IFRC, Toplum Merkezi, Turkish Red Crescent

A survey on the vaccination status of refugees aged 65 and above conducted by the Turkish Red Crescent Society.

  • Refugees
  • Survey
  • Vaccines
  • Vulnerable groups

24 May 2021

COVID 19 Community feedback report, Nepal April 2021

Type:

Report

Organization:

IFRC

A community feedback report on COVID-19 in Nepal. The health system in Nepal is struggling with a new wave of COVID-19 and community feedback highlights this through increased questions about how to access health service and more questions on how to manage the virus.

  • Community feedback

20 May 2021

Perceptions of a pandemic: Africa Red Cross / Red Crescent volunteer perceptions

Type:

Report

Organization:

Ground Truth, IFRC

This report presents highlights from the Covid-19 perceptions survey of Red Cross/ Red Crescent (RCRC) volunteers across the Africa region. The goal is to gain insights into how the pandemic and the RCRC’s response are perceived and experienced across Africa.

  • Community feedback
  • French
  • Perceptions
  • Survey

13 May 2021

“Feedback is useless! Unless someone acts on it”

Type:

Webinar

Organization:

Ground Truth, IFRC

A recorded session from Humanitarian Networks and Partnerships Week (HNPW) organized by Ground Truth Solutions and IFRC that digs into what happens after the feedback mechanism and after data is collected.

  • Community feedback
  • Feedback mechanism

13 May 2021

Updated Epidemic Control training package for volunteers

Type:

Training Material

Organization:

IFRC

An updated Epidemic Control for Volunteers/RCCE training package for volunteers, setting up of the qualitative community feedback mechanism used in the Ebola response in DRC, and working through the RCCE Collective Service to collaborate on key RCCE activities. Available in English and French.

  • Community feedback
  • Epidemic control
  • French
  • RCCE
  • Training
  • Volunteers